Client Service Advisor - Winkler, Canada - PCP Solutions

Description

The Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations.

This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both verbal and written communication.

• Build and maintain relationships with clients
• Develop attractive recruitment programs
• Conduct regular oneonone and team meetings
• Identify and implement techniques to improve employee motivation and engagement.
• Coach a team of Representatives
• The minimum requirements for this job are:
• High School Diploma/GED (An undergraduate degree is preferred)
• Minimum of 1 year experience working customer service/related field
• Winning attitude, ability to work independently
• Reliable communication and time management skills
• Available to travel(optional)

• Weekly Advances and Bonuses
• Hybrid office with remote flexibility
• 65k plus first year average income
• Residual Income
• Exceptional commission rates
• Trip Incentives and other benefits
• Full Training

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Onsite parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

• Bonus pay
• Commission pay
• Overtime pay
• Retention bonus