Desktop Support Administrator - Toronto, Canada - Cognizant Technology Solutions

Cognizant Technology Solutions
Cognizant Technology Solutions
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Desktop Support Administrator
At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive.

And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders.

Cognizant is right where you belong.


Role overview


Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.

This includes installing diagnosing maintaining and upgrading all hardware and equipment (including but not limited to PC terminals printers Cisco IP Phone Video Conference Devices and scanners) to ensure optimal workstation performance.

The person will also troubleshoot problem area s (in person by telephone)


Responsibilities:


  • Install upgrade support and troubleshoot Enterprise Applications hosted on Windows Server
  • Install upgrade support and troubleshoot Enterprise Applications running on Microsoft Terminal Services Citrix VDI and monitoring
  • Install upgrade support and troubleshoot Web Server related problems
  • Interact with numerous computer platforms in a multilayered client server environment
  • Install upgrade support and troubleshoot for printers computer hardware and any other authorized peripheral equipment
  • Performs request principle vendor for remedial repairs on computers laptops printers and any other authorized peripheral equipment
  • Performs work in compliance within specified warranty requirements
  • Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software
  • Provides backup support and assistance to the Network Administrator as needed
  • Responsible for tracking hardware and software inventory

What we offer
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The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
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Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
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The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
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A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
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Flexible health and financial benefits
to support you and your eligible dependents—from day one.
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True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.


Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Employee Status :
Full Time Employee


Shift :
Day Job


Travel :
No


Job Posting :
Nov

**About Cognizant
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