Help Desk Support Analyst - Calgary, Canada - Compass Energy Systems Ltd.

Compass Energy Systems Ltd.

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Details

:

For us, people are the heart of our organization.

For over 20 years, our team's been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural gas industry.

We're established, privately owned, and proud of our company culture where employees are supported in training, development, and career progression.

And the best part _the fun is just beginning_ Today, Compass is at its most innovative and excited to be at the forefront of emerging clean technologies and a contributor to the global energy transformation.

Join Us. Help Shape the Future of Energy.

:

Reporting to the Director, IT, the IT Help Desk Support Analyst will be responsible for resolving technical issues, assisting with software and hardware installations, and maintaining the overall functionality of our technology systems.

What You Will Do

:

Your responsibilities will include, but not be limited to the following:

Troubleshoot and resolve hardware and software issues
Perform routine maintenance on computer systems and networks
Collaborate with IT team members to resolve complex technical issues
Document and track technical support requests in a ticketing system
Stay current on latest technologies and industry trends

Education, Skills and Experience

:

Your education and experience include:

Bachelor's degree in Computer Science, Information Technology, or related field
2+ years of experience in IT support role
Strong knowledge of Windows operating systems and Microsoft 36
Excellent problemsolving and communication skills
Ability to work well under pressure and in a fastpaced environment
Certifications such as CompTIA A+, Network+ or Security+ are a plus

At Compass, we are always looking for the right people with "can do" attitudes and a willingness to help wherever needed, this means that you may need to take on other tasks and duties that may not be listed above or may change based on the location or needs of the company.

Position

Type

Full Time

Location

Calgary