Program Manager - Strathmore, Canada - Trellis Society

Description

Hi. We're Trellis.

Trellis Society is committed to active Reconciliation in alignment with the Truth and Reconciliation Commission (TRC) 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).

Reconciliation is a highly valued and integrated part of our culture and work. Trellis' Reconciliation journey is intentional with meaningful engagement from all team members both collectively and as individuals.

Trellis Society is focused on futures to provide a continuum of services to people from all backgrounds, including those with complex needs.

Trellis meets people where they are in their journeys, whether they're growing up strong, aspiring to achieve life goals or turning over a new leaf.

With our support, people from all walks of life are empowered to reach their potential and move beyond systemic barriers and cultivate great outcomes.

Our programs focus on improving access to resources, developing family and community supports and building people's capacity to deal with life's challenges.

At Trellis we work with children, youth, adults, families, and communities to unearth their potential and support their growth.


Our Values:

We define who we are through living our values to achieve our vision to support everyone reach their full potential.

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Courage: we willingly embrace growth, and don't see it as optional
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Empathy: we relentlessly care about the growth of others and won't let anyone go unsupported
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Learning: we choose to grow through uncertainty, even when the status quo feels easier
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Impact: we go beyond what seems doable and prove that growth is possible.

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday.

We are looking for people who are eager to make an impact, while continuing to grow their expertise.


We're Trellis - always growing and we're looking for passionate people who want to grow with Trellis

The Team:
Strathmore Family Resource Network

The Strathmore Family Resource Network is a of Alberta's Family Resource Network.

We provide a wide spectrum of prevention to intensive services for families with children age 0 - 18, at no cost.

The Role:
Program Manager - Full Time


Key Tasks & Responsibilities:

• Program Management_
• Commitment to Racial Equity and Reconciliation and ongoing learning to embed these practices into all four strategic priorities and the program framework
• Organization, delegation, management, and performance monitoring within designated program(s)/service delivery area and Program Spoke Partners
• Provide Program Staff with formal supervision to ensure programs are working in alignment with Trellis's strategic plan
• Support or lead aspects of advancing Trellis's strategic goals, attend management and leadership meetings on an ongoing basis
• Ensure and maintain program safety while adhering to agency policies and procedures
• Develop and maintain strong community partnerships with relevant agencies and stakeholder relations that promote awareness of Trellis programs and partner for collaborations wherever possible to best meet the needs of the community served
• Supporting Staff in managing staff grievances, performance concerns, probations and/or dismissals
• Supporting Family Resource Specialists and practicum student recruitment, interviewing, and onboarding
• Training & Development_
• Ensure opportunities for clients, and staff to provide feedback on programs, services, and workplace within the agency Employee Development & Training
• Participate on internal or external committees as needed, providing, and encouraging the same professional opportunities for Program staff
• Oversight that all staff receive the appropriate trainings and onboarding requirements within the designated timeframe in accordance with accreditation standards
• Provide support, consultation, and advocacy on case management and supervisory roles of staff
• Create and maintain a positive, supportive, and rewarding work environment
• Seek out, facilitate, and organize mandatory and relevant professional development trainings and workshops for staff
• Maintaining certification as a trainer in specialty areas
• Administration & Budget_
• Complete funding proposals, grants, and ongoing funding reports for existing or new funding opportunities
• Ensure programs adhere to all contracts, funder requirements, and logic models
• Ensure quality record reviews of persons and adherence to appropriate file management served through quarterly reporting and oversight of regular file audits
• Oversee that all reporting by Program staff is completed within the appropriate timeline, including but not limited to monthly KPI's, data reporting to funders, and Incident Reporting
• Use data and outcomes collected in each program to inform revisions of current practices as well as to suggest potentia