Learning Specialist - Toronto, Canada - EY

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Your key responsibilities

Collaborate with other team members on the logístical planning of training events and offsite accommodations and management of onsite support staff
Work with the team to manage calendars, webcast and virtual session schedules ensuring recording of live sessions as required
Produce/update course materials including translation, facilitator guides and SharePoint sites as needed
Collaborate with the team to establish learning requirements by level, monitor consumption and initiate follow up in the Learning Management System (LMS)
Support and troubleshoot prior to, during and after learning sessions
Draft and manage communications including newsletters, updates to broader team, townhall sessions, SharePoint site, monitor shared mailbox, etc.
Manage French language requirements for areas supported, including translation
Roster management: identify target learners, finalize rosters with stakeholders and manage rosters for learning programs
Facilitator management: Track facilitator availability and scheduling, accreditation and recognition; Lead Train the Trainer and Facilitator Preparation meetings as required; Organize and participate in debriefs with facilitators (and other stakeholders) with focus on continuous improvement
Reporting: compile and summarize learning reports, including Continuing Education (CE) credits; status reports to stakeholders; compliance reporting
Vendor management: research & explore external vendors where needed; oversee procurement and contracting with external vendors
Review invoices and ensure accuracy of coding before sending for approvals and payment
Coordinate Canadian attendance at Americas Programs and internal conferences (IGNITE, etc.)
SharePoint site management (multiple pages)
Work with the team, stakeholders and the talent team to understand learning needs for CBS
Collaborate with the wider Talent Development and Learning team and other teams as needed
Special projects

Skills and attributes for success

Strong written and verbal communication skills and ability to work effectively with multiple groups across learning and the business
Strong project management and prioritization skills, able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes
Strong vendor management skills
Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at higher staff levels and support staff
Demonstrated ability and confidence working with technology and learning new software
Strong attention to detail
Strong coaching, consulting and facilitation skills
Ability to support and lead change
Ability to handle sensitive information in a confidential manner

To qualify for the role, you must have

3+ years of experience in a similar role and a keen interest in developing others
Experience working with a LMS (preferably SuccessFactors)
Proficient in advanced capabilities in Excel and PowerPoint (use of pivot tables and vlookup)
Proficient in Zoom, MS Teams, Office 360 and SharePoint
This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we offer

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.

In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future.

Our Total Rewards package includes comprehensive medical, prescription drug, and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays, and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, po