operational support manager - Markham - beBeeTechnicalLeader

    beBeeTechnicalLeader
    beBeeTechnicalLeader Markham

    3 weeks ago

    Full time $40,000 - $60,000 (USD) per year

    Job title: Help Desk Lead

    Description

    Help Desk Team Lead Role


    This is a leadership position responsible for the day-to-day operation of our Help Desk. The successful candidate will be an expert in providing timely and effective solutions to customer inquiries.


    Key Responsibilities:




    3. .

    4. Testing New Releases Of POS Software,

      5. prioritizing defect fixes, analyzing potential issues, communicating results to teams involved in this process
    ,
      .

    Skillset & Qualifications:In addition to prior experience within A help desk environment, as well as technology/business-related field education,
    posesses these vital skills: Strong Customer Service Problem Solving Skills.

    Excellent Written Verbal Communication Skills(English Proficiency).You'll also need t a Computer Aptitude With Proprietary Commercial Software Applications