Csr - Customer Service Representative - Lindsay, Canada - Cash 4 You
3 weeks ago
Description
At cash4you we are inclusive, nimble, and rewarding.Our work environment includes:
- Casual work attire
- International workforce
- Lively atmosphere
Who we are|
We are passionate about growth and looking to expand our Branch Manager team to exceed our financial milestones. One of Canada's Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online.
Responsibilities:
Reaching out or responding to inbound/outbound calls from potential customers.
Manage the life cycle of the loan, including collections activities
Implementing key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals.
Maintaining awareness of company policies and procedures, federal / provincial laws and providing guidance to other team members to ensure compliance.
Requirements:
High School Diploma
Ability to exercise good judgment and discretion to facilitate good business decisions.
Strong product knowledge and drive for results.
Ability to multi-task.
Strong time management skills.
Exceptional communication with team member and customers.
High level of energy to deliver strong results.
Preferred Requirements:
2 or more years' experience in inside sales, customer service, retail, or call center environment.
Basic understanding of credit or personal finance concepts.
Job Types:
Full-time, Permanent
Work Remotely
- No
Job Types:
Full-time, Permanent
Salary:
$15.00-$15.55 per hour
Job Types:
Full-time, Permanent
Salary:
$15.55-$18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Lindsay, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Work Location:
One location
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