Parts Advisor - Newmarket, Canada - NewRoads Automotive Group
Description
The NewRoads Automotive Group is looking for Parts Advisors.
This role is a customer-facing role also working with our Service Team to provide Parts expertise.
Responsibilities of a Parts Advisor role include:
- Supplying parts quotes and sales to service, internal, retail, and wholesale clients.
- Answering phone calls on an ongoing basis.
- Organizing and maintaining parts department and workspace.
- Helping in stocking inventory daily as required.
- When necessary, helping in the delivery of parts to clients.
What You Offer:
- Auto industry experience is an asset
- Knowledge of PBS is considered an asset
- Minimum 2year telephonebased customer service experience.
- Possess exceptionally strong telephone communications skills.
- To be a dealership/brand advocate promoting extraordinary customer service.
- Must be detailoriented, thorough, and able to work independently.
- Is knowledgeable about dealership operations.
- Flexibility and adaptability.
- The desire for continuous professional growth and improvement.
- Problemsolving.
- Ability to work effectively and congenially with others in the department and the dealership.
- Ability and aptitude to establish rapport with customers over the telephone.
What We Provide:
- excellent employee benefits.
- competitive compensation.
- health & wellness initiatives.
- RRSP contributions.
- exceptional management support.
- quality work facilities.
- opportunities to advance your career in our expanding group
With the experience of 50+ years in the automotive business, we are a growing group of 8 dealership locations and one Body Shop located in the northern GTA.
We are proud recipients of the
Canadian AutoWorld Dealership Employer of Choice
Award for all four times we have applied, most recently in
2023.
We strive to have:
- A vibrant employee culture;
- A workplace that invests in individual and team performance;
- Customer enthusiasm through transparency and positive interactions;
- A company and associates that care for our community;
- A workplace where our associates work hard and have fun doing it
To see what we are up to, check us out on Instagram using our handle newroadsauto or on LinkedIn at NewRoads Automotive Group.
- The NewRoads Automotive Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates._
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