Warehouse/customer Service Representative - Regina, Canada - Nu-West Construction Products

Nu-West Construction Products

Verified Company

Regina, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Nu-West is a vibrant Canadian owned and operated growing organization with six locations across Western Canada.

We are an integral part of a larger coast to coast organization together with the Nadeau, Impro, and Scotia Insulation banners.

We are local business units in each location that are empowered for decision making.

We offer sound advice, superior service and the ability to combine our knowledge and relationships to develop real solutions for our customers.

This Customer Service/Warehouse position is based out of our Regina location.

The successful person in this role will enjoy the challenge of participating in all aspects of an ever growing sales branch and an expanding company.

Role

In a friendly manner, work with customers to satisfy their needs and the requirements of Nu-West Construction Products
Process quotes, orders and prepare documents to fulfill customer needs and ensure customer satisfaction.
Maintain superior customer relations and service.
Field customer concerns and recommend solutions for resolution and act as a resource and facilitator to resolve customer service issues as they arise.
Review of customer issued purchase orders to ensure sales order accuracy.
Responsible for unloading, unpacking and verifying incoming goods against invoices or other documents, recording shortages, and rejecting damaged goods
Working with freight and courier company personnel to schedule timely incoming and outgoing shipments
Freight Management organization and care for the products and how they are presented and handled
Pull, assemble, package order and determine methods of shipping, prepare bills of lading, invoices and other shipping documents
Required to use proper procedures for storage and shipping of dangerous goods and for the safe storage of products
Maintain and organize warehouse and outdoor storage areas for ease of access to products with the proper use of all handling equipment including forklift
Warehouse cleanliness, cleaning and upkeep of the warehouse and shipping/receiving area, daily housekeeping
Support corporate and strategic goals by identifying and developing goals and implementing activities to achieve those goals. In a team effort, coordinate activities with related activities of other branch team members, branches or departments to ensure efficient and economical accomplishment of company mission and goals.

Education & Experience