Associate Program Coordinator - London, Canada - General Dynamics Land Systems

General Dynamics Land Systems

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description
At General Dynamics Land Systems we put our Customers at the center of everything we do.

Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success.

We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.

Delivering an exceptional Customer experience in this position looks like:

Delivering on our promises
Meet the customer "want" with high-quality and reliable performance;

timely and helpful responsiveness; set high expectations and standards

Be a genuine partner
Positive internal & external collaboration, builds trust and teamwork; don't be

afraid to say when you don't know or need help

Be accountable
Respond to inevitable shortfalls with honest, prompt corrective actions, demonstrate

humility, judgment and drive; be proactive to provide solutions, even "outside your lane"

Be one Company
Transcendence in representing all aspects of GDLS with all Customers; when a

decision is made, everyone supports it

Listen and ask
Complex problem solving, relentless communication; promote culture of decision

- making at the lowest level; communicate to balance competing factors (technical, cost, schedule)

Make it easy to do business with us
Responsive to Customer needs and wants, little things go a

long way, consensus when possible, strengthen your understanding of our products and services

Balance our business priorities
Ownership of deliverables and stewardship of Customer trusted

resources; compromise for win-win results

Key Job Elements:

Responsible to coordinate, track and maintain the program documents and correspondence, including business communications, letters and presentations for internal and external audiences
Responsible for the program risk register and action logs
Support, help coordinate and host customer and key leader visits and events
Update and maintain vehicle configuration records in GDLS-C database. Provide vehicle configuration reports as required
Coordinate resolution of field problem issues with the Field Management, Support Services and Engineering teams
Assist in coordination of retrofit activities
Track and coordinate the notification of obsolescence issues to customers
Maintain work orders to reflect approved budgets and schedule
Coordinate material and deliverable shipments. Maintain material shipping records
Assist in preparing documents for contract deliverables and manage tracking and reporting
Assist in coordinating Integrated Product Team meetings
Assist in development and management of program metrics and reporting
Assist in the development and coordination of bid and proposal documents
Assist in Continuous Improvement initiatives

Required Qualifications:

University degree or college diploma in Arts, Social Sciences, Program or Business Management or a technical field
Experience drafting business correspondence and delivering presentations
A professional business demeanor focused on customer and stakeholder satisfaction
Demonstrated initiative and results oriented behaviour
Demonstrated ability to manage projects, tasks and schedules
Strong oral and written communication
Excellent planning, time management and organizational skills
Strong interpersonal skills and demonstrated ability to work as part of a team
Strong computer skills (MS Office: Word, Excel, Access, PowerPoint, Outlook)

Preferred Qualifications: