Construction Customer Service Administrator - Hamilton, Canada - Reliance Impact
Description
Duties & Responsibilities:
- Receive, document, and communicate new home purchasers' inquiries to appropriate trades and departmental associates to provide timely responses to new home customer
- Coordinate follow up activities with customers, the construction team, and the service/warranty team for service warranty issues
- Engage managers for escalations and schedule touchpoints accordingly
- Enter and complete work orders in NewStar programs
Qualifications:
- 2+ years of customer service and/or administrative experience
- Strong customer service skills, problem solving and organizational time management skills
- Tarion Warranty knowledge an asset
Salary:
$50,000.00-$55,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Construction: 1 year (required)
Work Location:
In person
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