Construction Customer Service Administrator - Hamilton, Canada - Reliance Impact

Reliance Impact
Reliance Impact
Verified Company
Hamilton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Duties & Responsibilities:


  • Receive, document, and communicate new home purchasers' inquiries to appropriate trades and departmental associates to provide timely responses to new home customer
  • Coordinate follow up activities with customers, the construction team, and the service/warranty team for service warranty issues
  • Engage managers for escalations and schedule touchpoints accordingly
  • Enter and complete work orders in NewStar programs

Qualifications:


  • 2+ years of customer service and/or administrative experience
  • Strong customer service skills, problem solving and organizational time management skills
  • Tarion Warranty knowledge an asset

Salary:
$50,000.00-$55,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Construction: 1 year (required)

Work Location:
In person

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