Compliance Manager, Privacy - Toronto, Canada - Sun Life

Sun Life Toronto, Canada

1 month ago

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Full time

Description

Job Description

Reporting to the AVP Compliance, the Manager will be involved in all aspects of the program. This role is an opportunity for a compliance professional with strong analytical and communication skills to work across all Canadian Business Units.

What will you do:

Advise Business partners and help stakeholders identify key privacy controls to ensure compliance with regulatory requirements, Sun Life policies and best practices; oversee input of controls into Archer;

Summarize and communicate privacy risks to the business, risk, legal and compliance, as needed, ensuring their understanding of the materiality of issues and required actions, Assist the business in finding innovative solutions that balance regulatory requirements, individual expectations and business objectives;

Work with and oversee 1LoD in identifying, classifying, mitigating and reporting privacy incidents; support development of new Incident Tracker;

Coordinate breach and other notifications to Canadian Privacy Commissioners. Respond to regulators' inquiries and investigations;

Support project to align privacy-related activities with three lines-of-defence accountabilities;

Contribute to the evolution of the components of the Canadian Privacy Program, such as Privacy Impact Assessments, monitoring and testing, privacy incident management;

Identify knowledge gaps and training needs, and contribute to development of training modules, communication and other educational content;

Support the privacy reporting process by ensuring data integrity and necessary adjustments, providing perspective on trends, insights and opportunities for improved visualization;

Stay informed of evolving regulatory requirements and regulators' expectations, industry best practices and trends in privacy, manage regular bi-weekly meetings tracking C-27 developments; and

Participate in groups addressing new privacy trends and requirements (e.g. data portability, bias, advanced analytics/AI).

What do you need to succeed:

Proficiency in verbal and written French

Minimum of 5 years regulatory compliance, risk, audit experience in the financial services industry,

Understanding of the Canadian Business Group,

Post-secondary education,

Demonstrated experience and understanding of privacy concepts and best practices,

Familiarity with risk management techniques including assessment, monitoring, control design and control effectiveness,

Ability to understand business processes in detail while maintaining a holistic view, to identify critical components that require new or enhanced privacy controls,

Ability to effectively communicate recommendations, influence outcomes, and manage ambiguity in situations where requirements are not strictly prescribed - ability to simplify complex issues into simple terms and translate compliance terms into business terms,

Strong partnership and influencing skills in a cross-functional environment that requires frequent contact with individuals and teams,

Analytical thinking, strong conceptual and problem-solving skills, with the ability to make sound judgments and risk-based recommendations and decisions,

Confident verbal and written communication skills, experience with use of Excel and PowerPoint for reporting and presenting to various audiences across the organization, and

Ability to think outside the box to maximize utilization of technology to eliminate, automate or otherwise streamline manual processes to drive operational excellence.

What will be good to have:

Solid understanding of SharePoint, Visio

Comfort level with new technologies

CIPP/Canada (Certified Information Privacy Professional) certification

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