Sales Coordinator - Winnipeg, Canada - Reliance Products Limited

Description

About us
Reliance Products Ltd. has been manufacturing industrial packaging and outdoor recreation products in Winnipeg, Manitoba for over 60 years. The average tenure at Reliance is 10+ years, which has helped us to establish a strong people-oriented culture.

Awesome Relationships, Continuous Improvement, Exceptional Service, and Succeed Together Safely are not just words, these are our core values.

These strong core values are exemplified every day in how we deal with our customers, our suppliers, and each other.

All roles within Reliance are filled in respect of equal opportunity and offer market competitive salaries and comprehensive paid benefit packages.

Please take the time to discover the open opportunity outlined below and who could be the next member of our growing family

We are currently looking for a committed and driven Sales Coordinator to join our team.


What will your typical day look like?
You'll be communicating with our customers, entering orders, solving problems, and ensuring their shipments are out on time. You'll be working collaboratively with different teams throughout the organization from logistics, accounting and engineering.

This is a challenging role that will keep you on your toes and offer you the opportunity to learn and grow in the plastic packaging industry.

We want you to pursue 100% customer satisfaction relentlessly and embrace change. At the end of the day, you need to have grit and enjoy dealing with people.

Think you're a fit? Read on


What you will do:

• Process incoming orders, organize routing/shipping, troubleshoot and followup
• Provide superior customer service to assigned accounts
• Analyze ERP (production database software) data to understand inventory and sell through of key accounts
• Ensure key online customer item listings are accurate
• Take responsibility for incoming queries (external and internal customers)
• Ensure accuracy of key online customer item listings
• Provide timely maintenance of price lists, notes and documents related to the sales process
• Other duties as assigned

What you will need to succeed:

• Strong computer skills, including ERP based data systems and Microsoft 36
• Attention to detail (report writing, data entry, etc.)
• Excellent communication skills
• Strong analytical & problemsolving skills
• Previous inside sales and/or customer experience, formal training preferred
• Ability to work in a fastpaced team environment
• Able to use digital & social media to address customer reviews and complaints

Please include a cover letter with your resume detailing why you think this is the role for you.


Job Types:
Full-time, Permanent


Salary:
$38,000.00-$60,874.00 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Onsite parking
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

- customer service: 2 years (required)


Work Location:
In person