Operations Coordinator - Toronto, Canada - Accessible Media Inc.

Accessible Media Inc.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Employment Opportunity - Operations Coordinator
Accessible Media Inc. (AMI) is a not-for-profit media company that entertains, informs, and empowers Canadians who are blind or partially sighted.

Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support a voice for Canadians with disabilities, representing their interests, concerns and values through accessible media, reflection, and portrayal.

We are currently looking for an Operations Coordinator to join our Operations team in Toronto. The Operations Coordinator will support the operational aspects of the execution of AMI's live show productions.

This role will operate all equipment as necessary and train and advise the programming and production team to achieve high standards of content production and distribution uptime.

If you are interested in being part of such an awesome team and have the following qualifications, please let us know.

Results & Responsibilities:

Resolve issues onsite Monday-Friday, 08:30 to 16:30 any operational issues identified within live show preshow; segments; breaks; between shows; post show, via workarounds, and instigate corrective measures with Technical Services.
Document operations processes, how information is received from Production partners and work closely with Production Control Room Operators in order to ensure that their processes are documented as well.
Support the requirements of audio and video content creation and distribution for live broadcasts.
Coordinate system upgrades for hardware, software and routine updates of firmware, software, and test functionality to keep elements up to date.
Deploy to remote sites (AMI host homes, remote live shot locations) to troubleshoot, correct, replace, or repair, equipment associated with production related issues.
Ensure the ability of the video and audio production teams and freelance creators and production companies, to execute content production and distribution workflows.
Work with vendors and warranty providers to uninstall, ship, replace, and reinstall equipment as well as configure soft systems.
Train programing, production and operations teams on live production and operations matters.
Contributes to team effort by accomplishing related tasks as needed.

Requirements:

Diploma in Broadcasting or an equivalent mix of education and experience
3 years' industry experience and understanding of broadcast technical standards and content guidelines.
Strong organizational, planning, analytical and project management skills.
Strong interpersonal and communications skills, with a customer service orientation.
Ability to perform multiple tasks, schedule priorities and meet deadlines.
Bilingual English/French an asset