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Vice President, Corporate Quality
2 weeks ago
Lock Search Group Windsor, ON, CanadaOur client, a major global player in the travel insurance industry, is seeking a Vice-President - Case Management who will be responsible for establishing a clear vision, ensuring client satisfaction and appropriate care, optimizing operational efficiency, ensuring cost managemen ...
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Manager, Customer Service
1 week ago
City Of Windsor Windsor, Canada Full time: · Reporting to Executive Director of Employment & Social Services or designate, ensures the efficient and effective delivery of Ontario Works, inclusive of employment and financial assistance and any related discretionary programs, in accordance with legislation, approved poli ...
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Cook
3 weeks ago
City Of Windsor Windsor, Canada Temporary: Reporting to the Manager of Nutrition & Dietary Services or designate, this position will be responsible for preparation, cooking, distribution and serving of meals for residents, public and staff, nourishments and special functions; coordinates the activities of Kitchen staff ...
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Jamieson Wellness Inc. Windsor, CanadaCompany Overview · Jamieson Wellness is dedicated to improving the world's health and wellness with its portfolio of innovative natural health brands. Established in 1922, Jamieson is the Company's heritage brand and Canada's #1 consumer health brand. Jamieson Wellness also offer ...
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City of Windsor Windsor, CanadaThe City of Windsor, Ontario is the country's most southerly city and gateway to Canada through North America's busiest international border crossing.We offer a superior quality of life with attractive affordability, a spectacular waterfront overlooking our Michigan neighbours, g ...
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Product Engineer
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RGBSI Windsor, CanadaJob Description: · The Product Engineer- Chassis Systems -Steering Design Release Engineer will be responsible for the engineering, design, development, timing, and production release of Chassis components and/or systems. · Other responsibilities will include but not limited t ...
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Dimensional Engineer
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Court Administrator
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Registered Dental Hygienist
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Project Coordinator
3 weeks ago
RGBSI Windsor, CanadaJob Description: · Our Client is transforming into a customer centric sustainable mobility company and is looking for motivated and passionate individuals to join our team. · The Project Management Office (PMO) is a critical function of the Cross Carline & Project Engineering ...
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Powertrain Design Release Engineer
3 weeks ago
RGBSI Windsor, CanadaJob Description: · The engineer is responsible for designing, developing and releasing components specifically for electrified powertrain applications. This can include components specific to engine design and propulsion system adaptation, noise absorption of Electric Drive Mod ...
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Technical Support
1 week ago
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Engineering Draftsperson
1 week ago
IDEX Corporation Windsor, CanadaIf you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where ...
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Amy's Helping Hands Windsor, Canada Part time to Full timeFlexible start date · PSW's - Are you compassionate about helping others? Looking for a rewarding career and a different experience than working in Long Term Care or Government Funded Care? Want to develop relationships with your clients and have a rewarding experience? · THI ...
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Manager Of Construction Projects
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Billing Specialist
2 weeks ago
10169 Cia Hub Canadian Insurance Alliance Windsor, Canada Full timeWindsor, ON or Ottawa, ON. We offer in-office, hybrid, and remote work flexibility. · Who we are: HUB Customer Central (HCC) is a leading insurance hub in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB ...
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Building Mechanical Engineer
1 week ago
RGBSI Windsor, CanadaOverall Objectives: · Provide facility engineering services for Company Canada Engineering. · Develop specifications and bid packages for facility projects. · Manage construction and equipment installation projects. · Develop equipment standards and operating procedures for ...
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Director Operations
2 weeks ago
AAR Windsor, Canada Full timeThe position · Reporting to the Vice President, Operations, the Director Operations will be responsible for oversight, development and management of Hangar Operations, processes, controls and reporting across the AAR Airframe maintenance environment. This role is responsible for ...
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software developer
5 days ago
Green Shield Canada Windsor, CanadaWHO WE ARE · When it comes to health, we're always looking for waysto push for better. It's why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter ...
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Senior Water Resources Engineer
1 week ago
Dillon Consulting Windsor, Canada Regular Full timeResponsibilities · What your day will look like · Technical Project Work and Project Management · Provide senior technical input for delivery of water resource management projects, including Highway Drainage projects · Provide technical input for complex or unique assignments ...
Vice President, Corporate Quality - Windsor, ON, Canada - Lock Search Group
Description
Our client, a major global player in the travel insurance industry, is seeking a Vice President - Claims Management who will be responsible for the prompt delivery of high-quality claims administration.
In this role, you will lead and develop the Canadian Travel Claims Management function.Job Detail:
The Head Office is in Quebec, but his position is 100% remote (with regular travelling to the different offices in Quebec and Ontario)
Cross Site Alignment and Load Sharing Strategy (30%)
Develop and implement a strategy for cross-site claims management, including common processes and tools for the Canadian Claims teams.
Optimize and leverage all of GEM's BPO site to optimize services & cost.
Establish global metrics and service standards for Claims Management.
Support the development of new services and client implementation strategies in cooperation with other departments.
Develop and communicate a vision for the Claims Management function that is aligned with the Global corporate vision.
Establish service standards for Claims Management.
Oversee strategic projects and initiatives.
In collaboration with the Canadian leadership team and our Global OPS team, develop and execute on our digital transformation roadmap and initiatives.
Implement and manage staffing costs within budget.Ensure a thorough Quality Management plan is established, enhanced, and aligned with Global OPS governance.
Ensure that our client's contractual commitments and quality standards are managed and met.
Successfully manage and report the day-to-day operations productivity and performance index in Claims Management (Key Performance Indicators).
Ensure Business Continuity Planning (BCP) for global processes across sites; coordinate cross-site updates, maintenance and execution as needed.
Effectively partner and link with other operations departments and global / support functions regarding Claims Management delivery, optimization, and development.
Ensure successful new service and client implementation within own organization in cooperation with global functions.Ensure claims management function profitability and efficiency.
Establish the right processes and tools for planning and performance reporting, tracking and management.
Bachelor's degree in administration or customer service (or relevant experience).
Minimum of 10 years of claims management and contact center experience in senior leadership positions.
Bilingualism considered an asset (French and English).
com, taking care to include " Vice President - Claims Management " in the subject of your email.
Seniority level Seniority level Executive
Employment type Employment type Full-time
Job function Job function Customer Service, Management, and Administrative
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