Student Services Associate - North Battleford, Canada - North West College
Description
**INTERNAL / EXTERNALClassification:
Field - Level 6
Title:Student Services Associate
Location:
North Battleford
Competition #:105-BC-2324
Date Posted:
May 14, 2024
Closing Date:May 28, 2024 at noon
Start Date:
ASAP
Salary Range:As per the Collective Agreement
Permanent, Full-Time, 12 months Appendix A
to outside applicants.
Main Responsibilities:
Reporting to the Coordinator Student Services, the Student Services Associate provides supports to students to maximize their
success, foster independence and ensures a positive learning experience for students. The Student Services Associate is
responsible for:
- Proactively monitors student participation and academic progress, communicates expectations and policy and follow up
- Develops and implements retention management strategies, identifies barriers affecting student's performance and
- Develops and maintains contact list for outside agencies and ensures students are aware of community resources for
- Administers the student intake and assessment processes.
- Develops, implements and supports student exit strategies and administers student entrance and exit surveys.
- Communicates with Program Coordinators regarding students, issues and processes.
- Establishes and maintains effective working relationships with leaders of community agencies.
- Serves as an advocate and liaison for students, responds to students' issues, mediates conflicts and may refer student to
- Administers tutor/student match programs, monitors participation and determines success.
- Maintains confidential client and administrative records, tracking and reporting of services.
- Performs the initial intake for career services. Makes referrals to the Career Counselor for assessment.
- Facilitates an effective overall college experience for students through the development and implementation of
- Collaborate with College staff and partners to facilitate program objectives, improve quality of programs and enhance the
- College's effectiveness and image.
- Other duties as assigned.
Qualifications, Skills, Abilities and Experience:
- Minimum two years of postsecondary education in a Human Services or Behavioural Sciences field. The education will
their impact on the client's ability to be successful in an educational and employment context.
- Minimum one year of experience in a student support, youth care worker, counselor or social worker role. The experience
- A combination of education and experience applicable to the position assignment may be considered.
- Ability to understand community services and resources and the extent to which these services support the citizens of the
- Ability to establish and maintain a network of community contacts and partnerships.
- Knowledge of multicultural beliefs, values and perspectives with emphasis on First Nations and Métis.
- Ability to plan, organize large student events in a team environment.
- Comfortable speaking to a large group of students.
- Ability to plan and conduct interviews with individuals who may display a broad range of emotions, in order to gather
- Ability to respond to emergent circumstances, remain calm, provide appropriate shortterm intervention and referral to
- Ability to advocate on behalf of clients to ensure access to educational opportunity, employment, community resources or
- Ability to verbally and in writing communicate to a variety of audiences, in a manner that persuades, builds support,
- Ability to develop, deliver and evaluate workshops and provide individual counseling to improve the success of the students.
- Ability to work in a multicultural environment and promote and encourage diversity, individual dignity and mutual respect.
- Mediation skills in order to resolve conflict.
- Ability to assess client interview data regarding life situations, educational attainment, employability, life aspirations and
- Ability to organize and present information in a concise, complete and timely manner, which allows others to understand the
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