SAP S/4 HANA Production Planning Consultant - Toronto - Astra North Infoteck Inc.

    Astra North Infoteck Inc.
    Astra North Infoteck Inc. Toronto

    1 day ago

    Description

    Job Description: Role Descriptions:

    Monitor application performance| system health| and batch jobs to ensure stable and uninterrupted production operations.

    Investigate| troubleshoot| and resolve production incidents| ensuring timely rootcause analysis and documentation.

    Coordinate with development| infrastructure| and business teams to drive issue resolution and defect fixes.

    Perform impact analysis| log analysis| and configuration reviews to identify recurring patterns and prevent reoccurrence.

    Support incident management| problem management| and change management processes in alignment with ITIL best practices.

    Maintain and optimize run books| SOPs| and production support documentation for consistent operational handling.

    Provide oncall support| ensuring rapid response for critical or highseverity incidents.

    Validate deployments| conduct smoke testing| and ensure successful migration of changes into production.

    Collaborate with business users to understand issues| communicate updates| and ensure timely service restoration.

    Drive continuous improvement by identifying automation opportunities| performance optimizations| and process enhancements.

    Skills:

    SAP S/4 HANA - Production Planning~Change Management

    Experience Required:

    6-8



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