Order Management Specialist - North York, Canada - Pantos Logistics Canada Inc.

Pantos Logistics Canada Inc.

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary:
We are seeking a detail-oriented and organized individual to join our team as an Order Management Specialist. As an Order Management Specialist, you will be responsible for order process and maintenance, ensuring accuracy and efficiency.

Responsibilities:

Order Processing
Order Maintenance
Communication with Dealers, sales reps and internal teams to ensure smooth flow of orders
Preparing Open Order Reports
Customer Portal management and trouble shooting
Setting up and Maintaining customer master and sales rep master
Repricing orders
Communication and guide order support team to take appropriate actions on order maintenance for accounts as needed
Responding to dealer and sales rep inquiries in timely manner
Credit and Rebill customers as communicated by AR department
Managing orders for items going on IQC hold and maintaining reserves
Assisting LG service team by releasing the product for service exchange orders
Process X dock and Transload orders

Requirements:

Excellent communication skills
Excellent organizational skills with high attention to detail
Ability to meet deadlines, prioritize and maintain flexibility in a fastpaced, changing environment
Knowledge of EDI function
Ability to utilize excellent collaborative skills while dealing with customers and sales team.
Proficient in using Microsoft Office suite (Excel proficient)
Supply Chain and/or Logistics certifications also an asset
College Diploma in Business, Finance, or Supply Chain
3+ years of relevant experience

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team today and contribute to our mission of delivering outstanding service to our valued customers.

Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements.

The company reserves the right to modify the duties or requirements of the position at any time based on business needs.

Benefits: