Property & Housing Manager - Kanata, Canada - Lao Village Housing Co-operative

Description

COMPANY DESCRIPTION
We are a non-profit housing co-operative that has been providing affordable housing to its members since 1994. Our 84 units consist of 2, 3, & 4 bedroom units - 4 accessible units. We are located in the Bridlewood/Emerald Meadows neighbourhood of Kanata South near schools and retail stores & services.


JOB RESPONSIBILITIES
- be responsible for the overall administration & management of the co-op
- provide professional and high-quality customer service
- be a team player & work with the Board of Directors, Committees, Members, and other Stakeholders
- be accountable to the elected board of directors
- carry out policies and procedures of the co-op
- promote Cooperative Principles within the community
- foster shared responsibility & democratic governance of the Co-op


Office Administration
- manage day to day tasks/projects
- complete tasks/projects within designated time frame
- maintain a filing system
- update files of members & vendors regularly
- handle deliveries and mail
- monitor & order office supplies
- prepare & distribute notices/letter to relevant parties
- keep track of community room bookings
- keep track of assigned parking spots
- follow co-op's policies, procedures, & by-laws
- adhere to confidentiality and privacy protocols


Financial Management
- record all deposits and expenses in accounting system
- determine housing charges annually
- process RGI & subsidy calculations annually
- control the petty cash system
- ensure receivables are being collected
- ensure payables are being paid
- assist with audit preparation


Unit Allocation
- fill vacancies in an efficient manner
- maintain external, internal and subsidy waiting lists
- relay information to prospective members/tenants
- prepare information & materials for interviews
- coordinate move-out and move-in
- process move requests
- process termination of membership/tenancy


Maintenance / Building Management
- prioritize & process all maintenance work-orders
- arrange yearly unit inspections
- contact approved contractors/vendors
- obtain quotes from companies, as needed
- arrange access with residents
- keep record of work completed


Board of Directors
- assist in setting yearly goals
- help make informed decisions
- undertake any necessary research
- prepare & send meeting packages
- attend monthly board meeting(s) & take minutes
- be the point of contact between the board and members


Members/Tenants
- provide important information to new members
- maintain a professional relationship with members
- handle complaints in accordance with the co-op's by-laws & regulations
- prepare & send member meeting packages
- attend yearly members meeting(s) & take minutes
- inform members of available resources to them


Community Development
- promote the concept of cooperative living
- encourage members to volunteer in their community
- support committees, clubs and initiatives
- help plan & organize community events
- foster communication between the board, committees and members.
- network with other stakeholders, such as other housing co-ops, co-operative associations, community partners, and governmental agencies


SKILLS
- written & verbal communication in English, bilingualism is an asset
- computer literacy & word processing software
- online communication software, website & social media knowledge an asset
- maintenance administration
- financial administration
- self-management: motivated, independent, reliable, trustworthy
- time management: ability to prioritize, be efficient, be organized
- analytical: problem solver & critical thinker, resourceful
- detail oriented

- multi-tasking: flexible & adaptable

- interpersonal skills
- conflict management


QUALIFICATIONS

• Post-Secondary education in a related field or experience in a related industry
• 2 years of management & administration experience
• 1 year of financial management experience
• Teamwork experience
• Familiar with Cooperative Housing / Nonprofit Property Management, provincial housing cooperative an asset
• Familiar or willing to learn about:
• _The Co-operative Corporations Act_

- _Housing Provider Service Agreement_
- _Canadian Human Rights Act_
- _Ontario Human Rights Code_
- _Privacy Laws (Federal and Provincial)_
- _Landlord and Tenant Board_
- _other federal and provincial regulations related to cooperative housing_

• Be able to travel within the immediate vicinity to run errands
• Have a police background check

Job Types:
Full-time, Permanent


Salary:
From $45,000.00 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• Onsite parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evenings
• Monday to Friday
• On call

COVID-19 considerations:
We require masks to be worn inside the office at all times. Hand sanitizers are dispersed throughout the office. We have hired a cleaning company to come in, clean, and disinfect th