Assistant Front End Team Lead - Red Deer - Sunterra Market

    Sunterra Market
    Sunterra Market Red Deer

    1 day ago

    Description

    Assistant Front End Team Lead

    The Assistant Front End Team Lead plays a key supporting role in the overall success of our store by helping oversee daily front-end operations. This leadership position ensures exceptional customer service, efficient checkout operations, and a welcoming front-of-store experience.

    • Ensure effective procedures for customer checkout and handling of tenders
    • Perform opening and closing procedures for cash registers
    • Assist in bagging groceries and maintaining a clean front-end area

    This is a hands-on leadership role that requires passion for people, commitment to operational excellence, and desire to grow within dynamic retail environment.


    Duties & Responsibilities:

    • Custumer Service & Operations:
      Ensure proper use of PLUs
      Memorize popular product codes (especially produce) for efficient transactions
      Process online grocery order invoices and assist customers with pick-up orders
    • cLeadership & Team Support:
      Support training new front-end team members
      Provide coaching on consistent high-quality service standards
      Manage scheduling shift coverage labor control ensure continuity of Leadership And Services In Absence Of The Leader .

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