Restaurant Host - Toronto, Canada - Eataly North America
Description
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service.
A Host diligently and efficiently manages seating in Eataly's restaurants. Functionally reports to the Restaurant Manager.- Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
- Maintains an accurate, fair and uptodate waitlist and seating chart using a computerized system
- Takes and manages reservations in restaurants that allow reservations
- Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
- Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
- Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
- Performs other duties as required or assigned
Qualifications
- 1+ year of experience in a highvolume restaurant
- Basic computer skills
- Excellent communication skills
- High school diploma or equivalent preferred
- SmartServe Certified
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information Benefits and Perks**- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim
for our guests to:
- EAT authentic Italian food at our restaurants, cafés and togo counters
- SHOP a selection of highquality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
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