Entry Level Network Support Technician - Toronto, Canada - XBASE Technologies
Description
This position is ideal for individuals who enjoy troubleshooting, working collaboratively within a small team, and participating in the development of process and procedures.
Responsibilities:
- Visit customer locations to deploy, troubleshoot or migrate services while representing our organization.
- Collaborate with vendors to resolve issues as necessary.
- Educate customers on the use of all related products and services.
Qualifications:
- Minimum of 3 years of relevant IT support experience is required.
- Possession of a valid driver's license with a clean driving record, and the willingness to provide a driver's abstract annually.
- Ability to work flexible and rotating schedules, including evenings, weekends, occasional overnights, and oncall.
- Ability to multitask, work independently, and make decisions in highpressure situations.
Qualifications Considered Assets:
- Knowledge of network troubleshooting and network management tools.
- Technical degree or relevant certifications such as Cisco CCNA, CCDA, CCNP, CCDP, Juniper JNCIA, JNCIS, Fortinet NSE, or other networking certifications.
- Experience working with Ubuntu and/or CentOS Linux.
Salary:
$33,000.00-$35,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Language:
- French at a grade 5 level (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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