Device Coordinator - Oakville, Canada - ParaMed Home Health Care
Description
Description:
ParaMed recognizes the importance of immunization to protect our patients and team members from COVID-19.
A condition of employment with ParaMed is that all new hires receive all required doses of a COVID-19 vaccine approved by Health Canada.
POSITION OVERVIEW:
PRIMARY DUTIES AND RESPONSIBILITIES
- Monitor mobility device programs through Alerts Management systems and advise Branch Management on device usage and performance.
- Inventory control, activation, deployment, and deactivation of mobile devices.
- Track retrieval of devices from inactive and terminated employees.
- Identify relevant training needs, documentation, and opportunities.
- Provide training to new staff during the Onboarding Process
- Troubleshoot basic issues with devices as needed.
- Other duties as assigned.
OTHER CONSIDERATIONS
- Travel to Etobicoke office location every Tuesday to support the field staff.
- May need to conduct and attend presentations.
- Manual dexterity required to use computers, mobile devices, and other devices.
- Overtime may be required at times.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Postsecondary education preferred.
- Computer Science background will be an asset, but not required
- Costumer service excellence.
- Experience with the troubleshooting, set up, and maintenance of mobile devices.
- 2 years of direct work experience as a corporate/branch trainer is a plus.
COMPETENCIES
- Presentation Skills.
- Comfortable with technology
- Time Management.
- Creative and Innovative Thinking.
- Strong work ethic and positive team attitude.
- Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
- Demonstrated ability to train, coach, and evaluate others
- Able to customfit training materials around individual needs.
- Excellent listening, observing, and questioning skills.
- Motivated, energetic, goaloriented, and positive outlook critical.
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