Device Coordinator - Oakville, Canada - ParaMed Home Health Care

Sophia Lee

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Sophia Lee

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Description

Description:

ParaMed recognizes the importance of immunization to protect our patients and team members from COVID-19.

A condition of employment with ParaMed is that all new hires receive all required doses of a COVID-19 vaccine approved by Health Canada.


POSITION OVERVIEW:


PRIMARY DUTIES AND RESPONSIBILITIES

  • Monitor mobility device programs through Alerts Management systems and advise Branch Management on device usage and performance.
  • Inventory control, activation, deployment, and deactivation of mobile devices.
  • Track retrieval of devices from inactive and terminated employees.
  • Identify relevant training needs, documentation, and opportunities.
  • Provide training to new staff during the Onboarding Process
  • Troubleshoot basic issues with devices as needed.
  • Other duties as assigned.

OTHER CONSIDERATIONS

  • Travel to Etobicoke office location every Tuesday to support the field staff.
  • May need to conduct and attend presentations.
  • Manual dexterity required to use computers, mobile devices, and other devices.
  • Overtime may be required at times.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Postsecondary education preferred.
  • Computer Science background will be an asset, but not required
  • Costumer service excellence.
  • Experience with the troubleshooting, set up, and maintenance of mobile devices.
  • 2 years of direct work experience as a corporate/branch trainer is a plus.

COMPETENCIES

  • Presentation Skills.
  • Comfortable with technology
  • Time Management.
  • Creative and Innovative Thinking.
  • Strong work ethic and positive team attitude.
  • Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
  • Demonstrated ability to train, coach, and evaluate others
  • Able to customfit training materials around individual needs.
  • Excellent listening, observing, and questioning skills.
  • Motivated, energetic, goaloriented, and positive outlook critical.
*In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process.*

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