Administrative Manager - Nanaimo, Canada - Edgewood Health Network Inc

Edgewood Health Network Inc

Verified Company

Nanaimo, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Be part of the work that's changing lives.

Position Summary:

Under the direction of the Executive Director the Administrative Manager will be able to anticipate and take initiative and work both independently and collaboratively as needed.

Great interpersonal skills and the ability to exercise good judgment in a variety of situations is also a must for this position.

As a professional, the Administrative Manager must be able to perform several basic administrative tasks as well as prepare correspondences, reports, presentations, and assist the Executive Director in all duties.

The Administrative Manager will have the knowledge and skills to help research and compile data, meet or liaise with individuals and groups inside or outside of the company, and will have a role in establishing and coordinating the implementation of company policies.

The Administrative Manager is responsible for the provision of confidential administrative services including support to the senior management team and people leaders, facility issue coordination with maintenance, special projects, administrative support services and other support services to the Company.

The Administrative Manager is the primary point of contact for internal and external communications on all matters pertaining to the office of the Executive Director.

This position is responsible for providing administrative support and managing, preparing, and tracking highly confidential documentation and information. The Administrative Manager directly manages the administrative support team. The Administrative Manager also acts as the Facility's Privacy Officer.

Responsibilities:

Administrative support to the Executive Director and Senior Management Team
Writing and development of policy and procedures, RFP's and contracts as directed
Daily, weekly, and monthly statistical analysis of bed counts, patient demographics, admission, discharge and completion rates, as well as outcome studies
Trend Analysis for incident reporting and variance exceptions including ensuring timely reports to Island Health
Act as back up to submit Serious Incident Reports to Island Health in a timely manner
Act as Licensee Contact and liaison with Island Health as delegated by the Executive Director
Assist Executive Director in the preparation for and maintenance of accreditation, act as accreditation site lead
Assists in the planning and preparation for meetings, special events, promotions and professionals training
Assists with the creation and refinement of new presentation materials including the creation of PowerPoint presentations and the revision of handouts, proposals, and reports
Assist in arranging for flights and accommodation for EHN staff and Edgewood visitors where needed
Implements, maintains, and reviews the Company's policies, programs, and priorities
Acts as the Facility's Privacy Officer ensuring compliance with legislation in respect of the collection, disclosure and use of confidential patient and staff information, including breaches of privacy and confidentiality
Schedules and attends confidential meetings, prepare agendas, and transcribe or distribute minutes as required
Oversee the administration team, including daytoday operations, hiring, orientation, scheduling, supervision, training, performance evaluation, and corrective actions or discharge when necessary
Developing, reviewing, analyzing, and improving administrative system, policies, and procedures
Work interdepartmentally to provide purposeful administrative team support
Ensures departmental staff provide a high level of customer service to staff and clients while promoting the safety, privacy, and security of clients, their information, and belongings
Ensures administrative staff promote the safety and security of the building
Oversee records management on site, including collecting, organizing, and storing client and staff information using electronic and physical filing systems

Qualifications:

Completion of grade 12 supplemented by some postsecondary certification in business administration and a minimum of 5 years of experience in a position of comparable degree and responsibility. Considerable experience in an executive support role or senior administrative assistant role; OR an equivalent combination of experience and education may be considered.
Demonstrated experience in privacy law, human resources, records management, administrative services and data collection.
Ability to work in highpressure situations.
Exceptional verbal and written communication skills.
Conflict resolution, interpersonal, and change management skills
Must be proficient with computers and a variety of software including Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, etc.
Welldeveloped organizational and time management skills.
Ability to work without supervision under rigorous conditions of confidentiality.
Ability to