Front Desk Clerk, Hotel - Edmonton, Canada - MARRIOTT TOWNPLACE SUITES
Description
Education:
Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Tasks:
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Handle wakeup calls
- Provide customer service
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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