Product Owner, Digital Banking - Montreal - Banque Nationale du Canada

    Banque Nationale du Canada
    Banque Nationale du Canada Montreal

    1 week ago

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    Description

    Job Title: Product Owner, Digital Banking

    About the Role:

    We are seeking a highly skilled and motivated Product Owner to join our Digital Special Projects Program in National Bank. As a Product Owner, you will play a key role in the development of innovative solutions and be part of the organization's digital transformation.

    You will work closely with a small team of specialists, business lines, and external partners to contribute to a unique initiative in the market. Your creativity and ability to think outside the box will be essential in achieving our goals.

    Responsibilities:

    • Monitor and ensure the performance of various solutions or features offered by internal and external partners
    • Compliance and risk management
    • Clearing, settlement, and accounting
    • Develop and interpret analyses, diagnostics, dashboards, and KPIs to monitor solution performance
    • Make appropriate corrections and recommendations
    • Diagnose problematic situations, intervene in complex problem resolution, and ensure issues are addressed
    • Participate in digital journey construction and life cycles, optimizing each step for innovative solutions
    • Develop and implement end-to-end operational processes with business analyst support
    • Evaluate process performance and maintain results within established thresholds
    • Identify opportunities for process improvement while considering customer experience
    • Represent the sector with NBC stakeholders and operational teams
    • Follow up on action plans related to internal audits, compliance, and operational risk

    Your Team:

    You will be part of an autonomous team of around fifty people within the Digital Special Projects sector. Our team is known for its camaraderie, mutual aid, dynamism, and sense of innovation.

    We offer a hybrid work environment and flexible schedule to promote your quality of life.

    The Bank values continuous development and internal mobility, providing personalized training programs based on learning in action.

    Prerequisites:

    • Field-related education and four to five years of relevant experience
    • Experience in the fintech industry
    • Experience in payment and card networks
    • Experience in asset management
    • Experience in developing and improving business processes
    • Transaction Lifecycle Knowledge
    • Knowledge of compliance; An asset

    Work schedules may vary depending on operational needs, with occasional calls for N3 support outside standard business hours.

    Languages:

    We require proficiency in languages other than French to discuss frequently with service providers or partners who speak a different language.

    Skills:

    Able to work with Agile methodologies, change management, client-focused approaches, communication, decision making, emotional intelligence, influence others, listening, mobilization, negotiation, organization skills, problem solving, risk management, strategy execution, and team alignment.

    In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, employee share ownership plans, employee and family assistance programs, preferential banking services, opportunities for community involvement, and virtual sleep clinics.

    These benefits reflect our commitment to keeping up with trends and meeting the needs of you and your family.

    About Us:

    We are a bank on a human scale, known for our courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. We value partnership, agility, empowerment, and inclusivity, and offer a barrier-free workplace accessible to all employees.

    We strive to make our recruitment process fully accessible and welcome all candidates.

    Why Work at National Bank?

    We offer many varied opportunities for career progression and development, including on-the-job learning, co-development, professional support, mentoring, internal career days, and discussion forums with our leaders.

    We foster inclusion in an environment where each person's unique qualities are celebrated and valued.

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