Courtier(ère) au service à la clientèle - Quebec - Coalition Assurance

    Coalition Assurance
    Coalition Assurance Quebec

    1 week ago

    Description

    Deadline: May 19, 2026 Position: Damage Insurance Broker Region: Quebec City

    Description


    Tu détestes la routine ? Nous aussi.

    Emplacement: Québec, Qc

    Statut: Temps plein

    Secteurs: Particuliers et/ou entreprises

    Qui sommes-nous ? Chez K2D Assurances, on ne fait pas les choses à moitié — ni pour nos clients, ni pour notre équipe.

    On est un cabinet indépendant qui croit que le rôle d'un courtier va bien au-delà de remplir des formulaires. On conseille, on défend, on accompagne. Et on cherche quelqu'un qui partage cette vision du métier.

    Responsibilities

    • Répondre aux appels et courriels des clients avec professionnalisme et empathie
    • Gérer les renouvellements, les mises à jour de dossiers et les demandes courantes
    • Offrir un accompagnement clair, rapide et personnalisé à chaque client
    • Identifier les opportunités d'amélioration de couverture et proposer des solutions adaptées
    • Assurer un suivi rigoureux pour que rien ne tombe entre les craques
    • Collaborer avec l'équipe interne pour offrir une expérience fluide et efficace
    • Être la personne-ressource pour nos clients : anticiper leurs besoins, réagir aux urgences et contribuer à leur tranquillité d'esprit
    • Pas juste renouveler : comprendre les besoins réels, remettre en question ce qui est en place, trouver mieux quand c'est possible
    • Reconnaître une opportunité et la transformer en relation durable — avec professionnalisme, mais sans script préfabriqué
    • Analyse, recommandations, suivis, ajustements. Tu es aux commandes de l'expérience client

    Qualifications

    • Permis de courtier en assurance de dommages valide au Québec
    • 2 ans d'expérience minimum en assurance des particuliers et/ou entreprises
    • À l'aise avec les outils de gestion (et capable de t'adapter rapidement)
    • Une approche client proactive, humaine, professionnelle
    • Présence en personne au bureau — pour favoriser l'échange, le travail d'équipe et la culture K2D

    Benefits

    • Salaire compétitif (salaire de base + commission) selon ton expérience et ton niveau d'autonomie
    • Ambiance de travail saine et axée sur la collaboration
    • Accès direct aux décideurs — pas de bureaucratie inutile
    • Du coaching personnalisé pour évoluer à ton rythme (ou accélérer si t'as la drive)
    • Heures d'arrivée et de départ flexibles
    • Programmes de Bien-être
    • Stationnement sur place
    • Tenue Décontractée

    Location


    Lieu du poste : En présentiel

    Education & Credentials

    • Diploma / Degree: AEC in Damage Insurance
    • Certification and Professional Titles: Personal-Lines Damage Insurance – Agent or Broker (AMF)

    Experience & Language

    • Years of Experience: 2 to 5 Years
    • Language(s) French: Intermediate
    • English: Beginner

    Intéressé(e) ? Envoie-nous ton CV ou écris-nous pour nous dire pourquoi tu veux faire partie de K2D Assurances.


    #J-18808-Ljbffr

  • Work in company

    Superviseur(e), Service à la clientèle

    Only for registered members

    JLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our indu ...

    Quebec City, QC

    1 week ago

  • Work in company

    Superviseur(e), Service à la clientèle

    Only for registered members

    JLL empowers you to shape a brighter way.   · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  ...

    Quebec Full time

    1 week ago

  • Work in company

    Gérant au service à la clientèle

    Only for registered members

    The Customer Service Manager coordinates front-end operations to provide exceptional customer service and ensure a positive shopping experience. · Ensures safe work processes and emergency procedures are followed. · Handles customer and Associate concerns. · Monitors all Front En ...

    Québec, Quebec

    1 month ago

  • Work in company

    Superviseur, Service à la clientèle

    Only for registered members

    JLL empowers you to shape a brighter way. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thri ...

    Quebec City, QC

    1 week ago

  • Work in company

    Gérant au service à la clientèle

    Only for registered members

    Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. · ...

    Quebec

    1 month ago

  • Work in company

    Gérant du service à la clientèle

    Only for registered members

    Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. · ...

    Lévis

    1 month ago

  • Work in company

    Gérant au service à la clientèle

    Only for registered members

    Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. ...

    Quebec Part time

    1 month ago

  • Work in company

    Gérant au service à la clientèle

    Only for registered members

    A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. · ...

    Quebec

    1 month ago

  • We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot · Wage: $21.00 per hour · Hertz offers a ...

    Quebec Full time

    2 weeks ago

  • Work in company

    Représentant(e) du service à la clientèle

    Only for registered members

    You'll love it here We are hiring immediately for a customer service representative (cashier), · Create an amazing customer experience at the checkout or the customer service counter · Respond to questions and share your product knowledge · ...

    Quebec

    1 month ago

  • Work in company

    Représentant(e) du service à la clientèle

    Only for registered members

    We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist.No experience required Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers. ...

    Quebec

    3 weeks ago

  • Work in company

    Représentant(e) du service à la clientèle

    Only for registered members

    +Job Summary · We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. · +ResponsibilitiesCreate an amazing customer experience at the checkout or the customer service counter · Respond to questions and shar ...

    Québec, Quebec

    1 month ago

  • Work in company

    Coordonnateur/Coordonnatrice Service clientèle Temps Plein

    Only for registered members

    We are looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. · Drive operational excellence in areas like visual merchandising, customer service, back room and merchan ...

    Lévis, QC

    1 month ago

  • Work in company

    Associé au comptoir du service à la clientèle

    Only for registered members

    Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. · The Customer Service Desk Associate provides friendly and professional customer service · ...

    Quebec

    1 month ago

  • Work in company

    Associé au comptoir du service à la clientèle

    Only for registered members

    Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry · What You'll Do...Properly follows Refund Automation procedures according to Company guidelines. · Properly completes all defective slips. · Assists custom ...

    Québec, Quebec

    1 month ago

  • Work in company

    Associé au comptoir du service à la clientèle

    Only for registered members

    Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensure ...

    Quebec

    1 week ago

  • Work in company

    Associé au comptoir du service à la clientèle

    Only for registered members

    Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence ...

    Quebec Full time

    1 month ago

  • Work in company

    Représentant(e) du service à la clientèle

    Only for registered members

    You'll love it here We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative (cashier), you will process our customers' purchases, returns, trade-ins and more. · No experi ...

    Quebec City, QC GJ B

    4 days ago

  • Work in company

    Service à la clientèle

    Only for registered members

    + Nous recherchons un Service à la clientèle / soutien aux ventes – poste sur la route, Bilingue sur le marché ayant de l'expérience dans le service à la clientèle et l'utilisation de la technologie. · + · + · + · ...

    Quebec

    1 month ago

  • Work in company Remote job

    Services à la clientèles

    Only for registered members

    +Nos buscamos consejeros(as) para acompañar a nuestros clientes en sus decisiones. El candidato ideal tendrá una excelente comunicación y sensibilidad hacia el cliente. · +Accompañar a los clientes en sus demandas de información sobre nuestros productos y servicios. · Analizar la ...

    Quebec City, QC

    3 weeks ago

  • Work in company

    Représentant(e) du service à la clientèle

    Only for registered members

    We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. · A customer service representative will process our customers' purchases, returns, trade-ins and more. ...

    Quebec City, QC GJ B

    1 month ago

Jobs
>
Québec