Account Officer, Special Loans - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Account Officer, Special Loans

What is the Opportunity?

RBC's Special Loans & Advisory Services (SLAS) Group is looking for an Account Officer to join their team, supporting account managers in Head Office & Business Markets.

The Account Officer will serve as a first point of contact for account managers and assists in the day-to-day management of the area, proactively creating capacity by adapting effective workflow systems & processes, platform technology and organizational change initiative focused on Special Loans and Advisory Services (SLAS)

What will you do?

Responsible for most operational, credit, and administrative management of client files
Ensure completeness, accuracy, and consistency of process in the onboarding of new clients transferred from the field, reporting loan exposures and balances, and tracking cash flows related to writeoff and recoveries
Act as primary contact for clients' nonlending service needs, often by coordinating a solution through external partners
Ensure data integrity and consistency in BRR, BCC, LGD, authorized and outstanding amounts, FX rates, etc. between SLAS' Advice for Credit Undertaking system and Synergy CCRs
Provide adhoc reporting to SLAS Sr. Manager and Director of Ops. & Management Information Systems
Gather and prepare information/spreadsheets & material required by SLAS Senior Manager/managers for reports, presentations, meeting, etc.
Exercise due diligence in the following of procedures relative to fraud prevention, account opening process, antimoney laundering etc. as outlined in folio instructions and guidelines
Correct data integrity as instructed by managers within established timeframe on exception reports produced on a monthly basis. Overall responsibility for integrity of records

What do you need to succeed?

Must-have

Selfdriven with capability of managing multiple priorities
Ability to take ownership/responsibility for issues and follow them through to completion
Work with a sense of urgency as many requests require real time action to mitigate bank risk
Ability to problem solve. Attention to detail
Organizational awareness & familiarity with Bank systems (OLBB, Synergy, Sales Platform, CART, etc.)

Nice-to-have

Experience in the Business Service Centre (e.g. Liability, CTM, etc.) and
Experience in Capital Markets Global Loan Administration or CCMS is an asset
Proficiency with technology i.e. Microsoft Excel, and other Office products
Proficiency with RBC bank systems and ability to navigate through them; or a high aptitude to learn new systems

What's in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and highearning potential
All the tools, training, and team support you need to grow your career
Flexible work/life balance options

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Group Risk Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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