Analyst, Product Management - Toronto, Ontario

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing
CIBC's Global Markets business focuses on delivering expert financial and economic analysis and savvy deal-making capabilities to clients in Canada and around the world. The Global Markets team supports fixed income, foreign exchange, commodities, derivatives, equities, and growth markets and is focused on building a strong, innovative relationship-oriented bank.

Within CIBC Global Markets, the ASG team specializes in developing innovative, technology-driven capital markets solutions. This unique group combines the agility and innovative spirit of a FinTech startup with the financial strength and governance protocols of a major financial institution. ASG is recognized as a global leader in providing disruptive technological solutions across various product areas, including Cross Border Payments, Dynamic Currency Conversion, and Foreign Cash white labeling. Our diverse client base includes some of the largest banks in the world, corporations, and CIBC's retail clients.

We are looking for motivated individuals with an innovative spirit to help build our cross-border FX business. As a Analyst (Spanish native proficiency required; Portuguese fluency is an asset), you will work in a fast-paced environment as part of a dynamic, hard-working, execution-focused product team. In this position, you will support our FX cross-border business, including Dynamic Currency Conversion (DCC) on ATMs, Point of Sale (POS) and eCommerce. The analyst will work in Toronto supporting our Latin America (LATAM) region and provide analytical and operational support to our clients throughout the region. DCC is a service enabled on ATMs and POS terminals that allows foreign cardholders to pay for their purchases in their home currency. This optional service provides foreign cardholders with the transparency of knowing exactly how much they will be charged. Since its inception, the DCC product team has established partnerships with over 30 financial institutions to enable this white label solution on over 100,000 ATMs worldwide.

At CIBC we enable the work environment most optimal for you to thrive in your role.
To successfully perform the work, you'll be on-site full-time.
How You'll Succeed

• Leveraging Analytical Skills - Identify, analyze, and interpret patterns in complex data sets and make recommendations for growth opportunities and business initiatives. Continuously monitor, track and evaluate client performance, including routine reporting. Conduct extensive quantitative research to identify and analyze industry trends and opportunities.
• Supporting our Client Relationships - Work with associates and directors to investigate, analyze and resolve issues impacting our clients. Regularly meet with customers (in English and Spanish) to review product performance, technical projects, and value-added initiatives.
• Supporting our Sales Pipeline - Work closely with the distribution team to support the sales cycle by creating customer-facing presentations, analysis, and ad hoc product expertise.
• Enhancing our Product and Processes - Seek concrete and practical ways to improve our product and overall value proposition to our clients. Understand and review our processes, identify areas for improvement, and propose and implement solutions to increase productivity.

Who You Are

• Educational Background: You hold a bachelor's degree in Business, STEM (Science, Technology, Engineering, or Mathematics).
• Professional Experience: You have 3-5 years of experience in a fast-paced, high-performance environment, ideally within consulting, capital markets, fintech, or product management. Experience in payments, foreign exchange, or financial technology is highly desirable.
• Analytical and Technical Skills: You are highly analytical and data-driven, with advanced proficiency in Microsoft Excel and Power BI. You have a proven ability to analyze complex data sets, perform detailed quantitative analyses, and translate insights into actionable strategies. Strong mathematical and critical thinking skills are essential.
• Strategic Communication and Presentation: You possess exceptional communication and presentation skills in both English and Spanish (native proficiency). Portuguese fluency is an asset. You are comfortable presenting data-driven insights and strategic recommendations to senior executives in both languages. You also have experience creating polished, client-facing materials, including RFPs, pitch decks, and presentations, using Microsoft PowerPoint.
• Product Management Mindset: You are client-focused and results-oriented, with a strong ability to prioritize competing demands and deliver innovative solutions. You have experience working cross-functionally with stakeholders in technology, operations, and business teams to drive product success.
• Collaborative and Autonomous: You thrive in a collaborative environment and are motivated by collective success. You can work independently with minimal supervision while maintaining a strong team-oriented approach.
• Entrepreneurial Drive: You are motivated by the challenge of building and scaling a new business in a fast-paced, competitive environment. You excel at setting and achieving ambitious goals and are comfortable navigating ambiguity and making informed decisions with limited information.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-161 Bay St., 4th

Employment Type
Regular

Weekly Hours
37.5

Skills
Business, Business Direction, Client Service, Communication, Customer Relationship Management (CRM), Data Analysis, Equity Derivatives, Global Market, Interest Rate Derivatives, Market Analysis, Market Trading