Manager, National Account Support - Montréal, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Manager, National Account Support | Directeur, Soutien national des comptes

What is the opportunity?

By joining RBC Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future.

What will you do?

Participate in the oversight and review of estate summaries of estate assets and liabilities
Support special projects and head office initiatives
Assist and mentor regional staff and support Regional Risk Directors with coaching and mentoring of regional staff on administration processes and best practices
Develops and maintains strong working relationship with RBC partners as well as with representatives of other financial institutions to facilitate the gathering of data and collection of assets
Exercise due diligence in following enterprise and RBC Royal Trust policies and procedures
Leverage the use of technology to maximize efficiencies and ensure that all files are appropriately documented and consistent nationally
Proactively maintain timely written, verbal, and electronic communication with internal and external contacts
Identify, investigate, and resolve all escalations

What do you need to succeed?

Must Have

University degree or equivalent
10 years of professional experience in Estate Administration
Knowledge in Common Law/ Civil Code relative to Estate, Trust and Agency business
Knowledge of financial services, securities industry including trading, collection, and settlement
Bilingual French and English
Bilingualism (English and French) required, as you will regularly do business with partners across Canada

Nice to Have

STEP Certification / TEP Designation
Experience in coaching and developing a team an asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Collaborative approach to meeting and servicing client needs

WMRT

Job Summary

Address:

MONTRÉAL, Quebec, Canada

City:

CAN-ON-TORONTO, CAN-QC-MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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