Employee Tech - Toronto
4 weeks ago

In this role you'll be the first point of contact for internal employees delivering high-quality technical support
What You Bring Diploma or degree in Computer Science Information Technology or equivalent experience Experience supporting Windows macOS environments Strong understanding of computer hardware mobile technologies Working knowledge of virtualization technologies Experience with Microsoft 365 Outlook Teams SharePoint OneDrive Familiarity with Zoom meetings collaboration tools Basic understanding of Active Directory Microsoft 365 Admin Center Okta Exposure to IT Service Management tools Strong communication customer service skills Excellent organizational problem-solving abilities Interest in AI Emerging Technologies Interest hands-on experience using AI-based assistants productivity tools Basic understanding how AI systems large language models work Curiosity applying AI improve IT support processes documentation automation user experience Why Join Us...You'll work with a collaborative IT team gain hands-on experience modern enterprise environment have opportunity contribute ideas improve end-user experience
Job description
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