Account Manager, Sales - Brampton, Canada - United Restaurant Supplies

Sophia Lee

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United Restaurant Supplies Inc.
Our Customers Can Count on Us


We are looking for employees who believe in our company promise "Good service at a fair price, built on honesty and integrity and keeping our word".


Position Summary:


As a national leader in the service of smallwares, United is innovating in this space and looking for a driven, entrepreneurial and analytical Account Manager, Sales.

Based at United Restaurant Supplies, Brampton, Ontario, this position will report to the Director of Sales.

You will maintain regular contact with an established portfolio of accounts while seeking new opportunities that may exist in the market.

In addition to your account development work, you will also be responsible for contract compliance, sales growth, and margin maintenance.

You will also be the liaison between the customer, our internal team here at United and GFS.


Roles and Responsibilities:

  • Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present "one face to the customer."
  • Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent United culture and business objectives. Leverage the value and expertise of GFS.
  • Work to the threeprong strategy of bringing in new accounts, penetrating existing accounts through category penetration and converting customers to GFS Branded and Primary Vendor products
  • Build relationships with our customers at the Franchisee and head office levels
  • Lead, coach and develop Account Coordinators in terms of contract compliance, relationship building, and corporate profitability goals.
  • Work with Account Coordinators and Supply Chain analysts on a variety of customer issues such as new product implementation, promotional activity, and general inventory management.
  • Builds longterm customer relationships while meeting shortterm objectives.
  • Schedules and facilitates account business reviews and develops action plans to ensure joint account objectives are being met.
  • Develops sales forecasts and sets goals for key account activity.
  • Respectfully and capably represent the best interests of United Restaurant Supplies in all internal and external dealings
  • Understands the customer's business and priorities
  • Develops account business plans to include customer and United objectives and implementation strategies, and promote the customers and United stated values and positions, while selling/promoting the United/GFS brand throughout the customer's organization.
  • Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.
  • Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.
  • Maintains peer relationships in the field to share issues and ideas.
  • Review monthly reports to ensure contract compliance and profitability.
  • Sources new products and initiates product conversions. Looks for category penetration opportunities
  • Performs other duties as assigned.

Required Skills and Qualifications:

  • This position requires creative and analytical thinking; the employee must also have excellent interpersonal, communication, collaboration, and organizational skills to assist with the sales growth.
  • University degree or diploma/certificate in Sales, Marketing or other related fields.
  • 3 to 4 years previous sales management experience with emphasis on product/category (multiunit account experience preferred)
  • Excellent followup with attention to detail.
  • Must display a strong desire to succeed.
  • Must have successful contract negotiation skills.
  • Must be able to manage one's own time, prioritize work tasks, be detailoriented, manage multiple projects simultaneously, and work in a fastpaced environment.
  • Effective communication in an open and direct manner; conveys information clearly and concisely, with strong written and verbal communication skills.
  • Strong listening skills understand and reflect accurately on the message.
  • Solid administrative skills accurate with information and transactions.
  • Team player; actively participates to create and execute on team goals.
  • French language will definitely be an asset
We thank all applicants for their interest, however only those selected for the next stage will be contacted.

United Restaurant Supplies is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status,

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