Library Assistant B - Vancouver, Canada - Vancouver Community College

Vancouver Community College

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Pclass #

SS039
Job Summary
This position is responsible for ensuring the highest quality public service to College community and supporting efficient and accurate access to library resources and services. This position involves providing both circulation and information services. Provides exceptional service to library patrons using library resources.
Job Duties/Responsibilities
1. Provision of circulation services at a single service point Charges and discharge library materials & audiovisual equipment and places requests on behalf of students, staff, faculty and members of the public
Collects overdue fines, handles cash, sells copy cards
Receives and responds to routine inperson and telephone enquiries
Books and preps videos, DVDs and handles routine issues with streaming materials
Books and preps audiovisual equipment such as iPads and video cameras.
Coordinates the repair of removal of broken audiovisual equipment
Assists patrons on the basic functions of audiovisual equipment
Provision of information services at a single service point- Assists patrons with basic questions on standard software, such as Microsoft Word, Excel and Powerpoint.
Utilizes judgment in assessing the needs of multibarriered and/or

English as an additional language users and responds appropriately in a respectful manner.- Maintains public workstations, rebooting and troubleshooting print issues

Other duties as assigned.- Withdraws library materials as instructed
Performs word processing, filing, photocopying and book mending tasks
Completes cataloguing directives for new or donated titles
Handles donated materials according to established guidelines
Assists instructional librarians with the revision of library guides, web pages, handouts and labs as assigned.
Assists in the promotion of library programs and services through production of displays and the creation of bibliographies and publicity information as assigned.
Performs other duties as required

Qualifications

Education and Experience

Completion of Library Technician diploma program plus a minimum of 6 months related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Completion of at least one reference course is required.
-
Skills and Abilities

Proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff and faculty and to interact patiently, tactfully and effectively with individuals from diverse backgrounds.
Excellent telephone etiquette and customer service skills. The ability to function professionally and pleasantly during periods of high stress.
Sound knowledge of standard library organization, regulations, policies and procedures within an automated environment.
Knowledge of library terminology and bibliographic skills.
Attention to detail.
Ability to operate a wide variety of automated library and office equipment.
Excellent organizational skills. Must demonstrate resourcefulness and initiative.
Superior oral and written communication skills. Sound knowledge of business English, punctuation and spelling and the ability to communicate successfully with all groups, including speakers of English as a Second Language.
Must be flexible and able to cope with change.
Creative problem solver.

Salary Range - Prorated based on FTE

PAYGRADE 20: $24.97 to $29.08 hourly, plus payment in lieu of vacation and statutory holidays.

Posting Detail Information

Employment Group

Support Staff (CUPE)
Type of Position
Casual
Employment Type
On Call
Department
LIBRARY PUBLIC SERVICES
Primary Location
This position may require you to work at all VCC locations.
Broadway
Is this posting only for internal applicants?
No 02/13/2023
Position End Date
For Temporary Positions

Vacation Blackout Dates

Number of Hours per Week

Hours are dependent on the needs of the department
Work Schedule
Hours may vary according to the needs of the Department
Work schedule will vary according to the needs of the Department.
4 hour minimum callout.
Eligible for Fortnight
No
Special Instructions to Applicant
Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.
Posting Open Date
01/18/2023
Posting Close Date
01/31/2023
Is this a pooled posting?
No