Chief Operating Officer - Mississauga, Canada - Indus Community Services

Indus Community Services

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Position:
Chief Operating Officer

Department:
Executive Leadership Team

Status:
Full-Time - 35 hours per week

Location:
Mississauga (with local travel)

Compensation:
$100, $120,000.00 per annum

Salary commensurate with skills and experience plus a generous RRSP plan, group health benefits and professional development support.
Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered charity, supported by our donors and by all three levels of government.

Through our professional staff, we are a leader in the provision of culturally responsive services to newcomers, families, women & seniors.

Vision:

To be leaders in building strong and inclusive communities.

Mission:

We are a community benefit organization focused on building resilient and healthy communities by offering person-centered, anti-oppressive programs and services.

Position Summary:

As the Chief Operating Officer (COO), you will report directly to the CEO and play a pivotal role within both the Executive Leadership Team (ELT) and the Departmental Management Team (DMT).

At the core of your responsibilities is the leadership of our internal operations with a keen emphasis on nurturing positive organizational accountability, driving effective employee engagement and fostering innovation to amplify operational efficiency.

In your role, you will be instrumental in mentoring and developing a high-performing team dedicated to fostering a service-oriented culture that remains responsive to the ever-evolving needs of the communities we serve.

The departments under your leadership include Health Services, Family Services, Newcomer Services, IT & Maintenance and Community Development.

In addition, you will maintain critical dotted-line reporting relationships with our HR, Finance, and Marketing departments, ensuring integrated operational support that spans employee engagement, financial management and communication strategies.

Equally vital is your role as a bridge builder, actively nurturing professional relationships with community stakeholders and funders at all levels.

Your ability to remain attuned to region-wide initiatives and developments within the sector is instrumental in our mission's continued success.

Strong people skills a collaborative team player capable of building trusting relationships at all levels of an organization, with a participative management style.
Responsiveness ability to anticipate needs and commit to respond in agreed timeframes.
Innovative and strategic thinker ability to identify, develop and implement new ideas and concepts drawn from the health, human services & related sectors.
High degree of professional and personal integrity.
Capable of delivering on commitments setting clear objectives and deliverable goals.
Driven and hardworking ability to get things done within agency protocols and program standards.

Your leadership in this role will be a driving force in advancing our mission and ensuring operational excellence throughout the organization.

Responsibilities and Duties:
(but not limited to)

Leadership:

Build and lead an effective and cohesive senior management team with effective succession planning.
Evaluate the senior management team.
Represent Indus to government, regulatory authorities, funders and the general public as delegated by and in collaboration with the CEO.
Manage the vision and longterm operational strategy for Indus.
Effectively communicate and implement the Strategic Plan as approved by the Indus' Board and CEO.
Oversee operating plans and budgets for each program area.
Ensure the development of Indus' business case for renewed and new funding as well as managing the grant proposal process to meet the organization's vision and Strategic Plan.
Collaborate and support government initiatives to support agency growth.

Operations and controls:

Oversee operations, privacy, facilities and maintenance including staff relations letters of agreement, contracts, leases, and other legal documents and agreements.
Provide guidance and leadership through management of program metrics and measurement reporting process.
Oversee administrative and facility functions for all Indus sites, ensuring smooth daily operations of offices and program sites.
Provide staff support and guidance to the Indus Board of Directors and act as liaison to relevant board and staff committees.
Champion the integration of Diversity, Equity, and Inclusion (DEI) principles into all aspects of the organization's operations, fostering a diverse, equitable and inclusive workplace culture.

Communication and Reporting: