Computer Technician - Montréal, Canada - LCI Education

LCI Education
LCI Education
Verified Company
Montréal, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Reporting to the Director of Information Technology, the IT Technician will perform a variety of user support and Active Directory account administration tasks.

This is an on-site position at Lasalle College.

Hours:
Monday to Friday (7:30am to 8pm) - Rotating schedule with the IT team.

RESPONSIBILITIES

  • Process requests from our centralized ticketing system Octopus;
  • Configure, install and support software, computers, printers and other computer equipment;
  • Ensure the proper functioning of the computer equipment and see to the maintenance and repair of the latter;
  • Ensure the proper functioning of office software, including Office 365, assist users and ensure optimal adherence to LCI Education's standard collaboration tools;
  • Administer user accounts.

REQUIREMENTS:


  • College diploma (or attestation of college studies) in computer science;
  • 2 to 3 years experience in technical support;
  • Knowledge of Windows 10 and MAC operating systems;
  • Experience in managing Office 365;
  • Knowledge of networking and telephony technologies;
  • Excellent verbal and written communication skills in French and English. Spanish is an asset.
This role involves interaction with internal and external clients and partners nationally and globally. Professional competency in the English language is therefore a requirement of this role.


BENEFITS:

- hybrid position ;

  • Permanent fulltime position;
  • Transportation allowance;
  • Workplace child care;
  • Group insurance, including EAP and telemedicine;
  • Retirement Savings Plan;
  • Health & Wellness Program.


LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities.

If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.

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