Computer Technician - Montréal, Canada - LCI Education
Description
Reporting to the Director of Information Technology, the IT Technician will perform a variety of user support and Active Directory account administration tasks.
This is an on-site position at Lasalle College.Hours:
Monday to Friday (7:30am to 8pm) - Rotating schedule with the IT team.
RESPONSIBILITIES
- Process requests from our centralized ticketing system Octopus;
- Configure, install and support software, computers, printers and other computer equipment;
- Ensure the proper functioning of the computer equipment and see to the maintenance and repair of the latter;
- Ensure the proper functioning of office software, including Office 365, assist users and ensure optimal adherence to LCI Education's standard collaboration tools;
- Administer user accounts.
REQUIREMENTS:
- College diploma (or attestation of college studies) in computer science;
- 2 to 3 years experience in technical support;
- Knowledge of Windows 10 and MAC operating systems;
- Experience in managing Office 365;
- Knowledge of networking and telephony technologies;
- Excellent verbal and written communication skills in French and English. Spanish is an asset.
BENEFITS:
- hybrid position ;
- Permanent fulltime position;
- Transportation allowance;
- Workplace child care;
- Group insurance, including EAP and telemedicine;
- Retirement Savings Plan;
- Health & Wellness Program.
LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities.
If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.
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