Deskside Support Technician I - Kingston, Canada - Worley

Worley

Verified Company

Kingston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Deskside Support Technician I
-
KIN00OC

Company:

Worley

Primary Location:

CAN-ON-Kingston

Job:

Desktop Support

Schedule:

Full-time

Employment Type:

Agency Contractor

Job Level:

Experienced

Job Posting:

May 8, 2024

Unposting Date:

Jun 22, 2024

Reporting Manager Title:

IT Management

:

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets.

We're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

Position Title:

Deskside Support Technician I

Responsibilities:

Setup and manage users' accounts in Active Directory, Microsoft Azure and O36
Troubleshoot networking issues and coordinate with networking personnel to resolve issues.
Coordinate with management to prepare field setup, deployment, and demobilization.
Assist in inventory management, procurement, and shipment activities.
Coordinate with project management teams to utilize tools to control access management for projects.
Work with management and coordinate with 3rd party vendors and contractors for IT related projects.
Maintain confidentiality about the information being processed, stored, or accessed.
Ability to work oncall and other afterhours support needs.
Support document control team and Project Information teams with databases and other related tasks, depending on workload.
Collaborate with other team members and business stakeholders to ensure alignment with organizational goals and objectives.
Worley Canada Services is seeking an Information Technology Site Support Analyst to work with our Canada East IT team in Bath, ON.
Fulltime position months contract position (2 to 3 years).
Role will be fully inperson, onsite M-F with half day Fridays (40 hours a week).
Provide user support for other Canada East offices.

What you will bring

Technical and Industry Experience:

At least 1year work experience in an IT service desk role.
Must be able to work in a fastpaced environment, repetitive tasks, and have physical ability to lift 20lbs.
Strong time management and organizational skills with an ability to be adaptable, manage multiple priorities in highly dynamic and changing environment.
Strong interpersonal, communication and customer service skills, with the ability to communicate in a professional manner with tact and diplomacy.
Effective written and verbal business communication skills.
Proven competency in the operation of key office software and productivity tools such as

:

MS Office 365, SharePoint and other document management systems.

Able to demonstrate strong organizational and time management skills within position to complete tasks in a timely manner.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Critical thinking and problem resolution skills.
Experience working within an EPC environment preferred but not required.

Education - Qualifications, Accreditation, Training:

Required:

Post-Secondary Education in an IT field.

_Please note:

No agency representation or submissions will be recognized for this vacancy_

Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it.

We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

We are committed to providing accommodations in all parts of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

If you require any accommodation, we will work with you to meet your needs.