Guest Experience Supervisor - City Cruises Gananoque ON, Main Steet, Gananoque, Ontario, Canada
2 weeks ago
Job summary:
The Guest Experience Supervisor is responsible for overseeing the day-to-day operations of the Guest Experience Department providing guests and group tours with a level of service that anticipates their needs and exceeds their expectations.Responsibilities:
* Receives guests and groups informing them of boarding procedures; prints,sorts and distributes boarding passes on Point-of-Sale system.* Regularly investigates variances and complaints,passes on customer service issues,later arriving groups,to Ticket & Retail Sales Manager* Manages all ticket transactions ensuring they are in line with company policiesand procedures.Ensures promotional vouchersand marketing materialis receivedand accurate.* Resolves customer issues conflicts,and complaintsprofessionallyin a timely fashion within the scope of authority;refers any unusual situations to the Ticket & Retail Sales Manager
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Host
1 hour ago
The Host aids the team in the prompt service of welcoming guests to our Dockside Restaurant. · Host is hospitable and cordial to guests and coworkers, acts safely and responsibly, · and is knowledgeable about the City Cruises Gananoque vessel operating schedule, · the 1000 Island ...
Food and Beverage Shift Manager
2 weeks ago
Inspired by a commitment to excellence, Food & Beverage Shift Managers will assist with daily oversight of all departmental activities ensuring high levels of proficiency and profitability for all divisions. · ...