Full-Time Sales Associate - Toronto, Canada - Sleep Country

    Default job background
    Full time
    Description

    Job Description

    Location: Toronto

    We are looking for a Full-Time Sales Associate with exceptional customer service and selling skills to join us at this exciting time for our organization.

    When you're not catching zzz's, this is what you'll do:

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling and e-mail correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience
  • Qualifications

    Our dream candidate is...

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passionate about Casper's core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced and growing brand
  • Must understand and appreciate experiential retail
  • Hours expectation: minimum of 40 hours per week including weekends, based on business needs
  • Mac and Google suite proficiency is a plus