Default Recovery Analyst - Toronto, Canada - Home Trust

    Home Trust
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    Description

    Company Profile

    Home Trust Company has developed a track record of success as Canada's leading alternative lender, employing nearly 850 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of our core residential and commercial mortgage lending business, the Company and its affiliates also offer complementary lending services and competitive deposit investment products. Our culture has been shaped by the passion and integrity of our people. Home Trust is a private company.

    Position Overview

    The Default Recovery Analyst is focused on development and delivery of business reporting needs for default recovery & accounts receivable. This includes forecasting, creating tools, refining reporting process and leveraging data to drive operations success. This role is responsible for various reporting metrics, managing reporting inventory and serving as a main point of contact for the extended business units impacted by operations.

    Position Responsibilities

    Daily, Weekly, and Monthly Statistics & Reports

  • Prepare presentations and reporting for various departmental needs, committees and various executives.
  • Act as a Data Stewart representing operations performance data under the Data Governance Mandate
  • Update and prepare final reporting for upper management before forwarding to appropriate internal/ external parties
  • Define, analyse and measure information to develop recommendations for improvements and controls of operational processes
  • Complete reporting requirements in accordance within deadlines
  • Ongoing validation of reporting details as changes are made and/or promotion of enhancements
  • Provide back up support to the Reporting & Analytics team for Default Recovery
  • Risk Management and Compliance

  • Acts in accordance with HTCs core values, Code of Conduct & all internal policies & standards
  • Engages in the highest standard of business conduct and ethics.
  • Understands the regulatory & compliance requirements applicable to scope of responsibility
  • Incorporates regulatory & compliance requirements into existing business processes & activities
  • Prepare Automated Reports to reduce risk due to human error
  • Identifies opportunities to mitigate potential risk and to strengthen compliance activities, for HTC &
  • its stakeholders, in daily operational activities
  • Prepare operations KPI's, suggesting measurable and actionable metrics
  • Ensure data extraction and data in Reports are correctly being sourced from host system
  • Ad Hoc Report Creation

  • Report Creation and maintenance for one-time requests for specific or specialized reporting as required within operations
  • Collaborate with Executives, Directors, Risk, BRM's, ERM to develop reporting solutions and programs that satisfy risk, compliance, quality and internal/external business partners than may lead into managed reports
  • Formal Education

  • Post secondary degree or diploma required (University degree preferred) in Finance or equivalent
  • Certification(s)/Designation(s) preferred
  • Related Experience

  • 3 years' in operational administration
  • Working knowledge of effective report design and presentation specifically in Power Point
  • Knowledge of Power BI & DAX Expressions – how to navigate, extract & present information from the data
  • Knowledge of creating Applications (Retrieve and Input) via MS Access.
  • Knowledge of SAS Studio
  • Skills

  • Solution-focused and takes initiative ensuring self and team work effectively and efficiently within established guidelines
  • Exceptional organizational, time management, strategic thinking, research/ analysis and attention to detail
  • Well developed negotiation, influencing skills
  • Strong interpersonal relationship building and listening skills to partner with all levels of the organization and external business partners
  • Proven ability to work both independently and collaboratively within a team environment
  • Excellent written / verbal communication and professional maturity
  • Able to multi-task and flourish in a fast paced, deadline-driven work environment
  • Consistently demonstrates and reinforces organizational values
  • Exceptional level proficiency in all Microsoft Office Programs especially Excel, Power Point and Access
  • Creative, numerical and analytical ability to develop & analyse reports in Microsoft Office
  • Skills

    Position Complexities

    Acknowledgement

    All employees of Home Trust Company must comply with all applicable Home Trust Company, and specific Line of Business policies, standards, guidelines and controls. Additionally, all employees are obligated to become familiar with Home's risk management framework and understand the operational risk management requirements within their specific business. Employees are also expected to understand and comply with the Company's Code of Business Conduct & Ethics Policy at all times and escalate any issues or concerns through various reporting channels ( Customer Complaints Appeals Office (CCAO), Compliance Hotline, Whistleblower Policy, etc).

    Home Trust is committed to fair and accessible employment practices and we are committed to providing accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, or require this posting in an additional format, please contact us at or If you are contacted by Home Trust regarding a job opportunity or testing and require accommodation in any stage of the recruitment process, please use the above contact information. We will work with all applicants to determine appropriate accommodation for individual accessibility needs.