Front Desk Agent - Calgary, Canada - Travelodge by Wyndham Calgary South

Description

Travelodge Calgary South is currently seeking energetic and passionate guest service professional to join our Front Desk Team.

A Hotel front desk night clerk needs to possess a friendly and welcoming attitude, and be able to multitask in a busy environment.

Front desk agents are responsible for:

• Run audit and balance accounts at end of day.
• Welcome guests in a professional and friendly manner.
• Safely and accurately handle cash or credit card information.
• Verify all information at checkin.
• Follow up with guests at checkout.
• Offer assistance to guests in regards to hotel amenities and nearby attractions (restaurants, activities, directions, etc.)
• Handle all guest requests promptly and effectively.
• Input rooming lists into system.
• Coordinate with other departments to give guests best experience possible.
• Follow all safety policies.
• Other duties as assigned.
• Flexible schedule is essential. Evenings, Weekends, Holidays to be required.
• Knowledge in Synxis or other Property Management Systems a strong asset.
• Degree/Diploma in Hospitality Management an asset.
• Microsoft Office product knowledge required.
• Positive, professional, motivating personality
• Excellent verbal and written communication skills
• Passionate about guest service and hospitality

Qualifications:

• Proficient in the English language (verbal and written); second language an asset.
• Professional appearance and presentation.
• Strong interpersonal skills.
• Able to take control of situation and problem solve.

Full-time hours: 32-40 per week


Job Types:
Full-time, Part-time, Permanent


Salary:
$15.00 per hour


Job Type:
Permanent


Salary:
From $15.00 per hour


Schedule:

• 8 hour shift

Work Location:
One location