- Managing the day-to-day operations of FIMS (Facilities Information Management System, also known as, Computerized Maintenance Management System - CMMS).
- Providing FIMS technical solutions to the various departments and escalating issues to consultants.
- Administering user accounts for both internal and external users with security permissions.
- Independently diagnosing and resolving system issues to ensure minimal downtime.
- Designing and developing specific program-related reports, analyzing the results, and making recommendations to improve operational efficiencies.
- Maintaining and updating lease records for each property.
- Developing and executing leases, including reporting on lease expirations.
- Coordinating maintenance and tenant improvement projects across properties.
- Ensuring contractors and service providers adhere to agreed-upon scopes of work.
- Utilizing in-depth knowledge of SharePoint and/or other systems for documentation purposes.
- Offering expertise and insights to assist with Facilities IT support as needed.
- Providing back-up support to the Facilities Support Centre as needed.
- Providing back-up support to the Director of Operations and Maintenance (FIMS and Property Management) as needed.
- An understanding of facility and program management.
- Strong technical knowledge and ability to define and develop requirements.
- A demonstrated ability to independently diagnose and resolve complex issues.
- Exceptional customer services skills and organizational skills.
- Superior communication and facilitation skills required to advise and influence users.
- Strong analytical and decision-making skills.
- A proactive approach to preventing and addressing potential challenges.
- Proficiency in MS Office Suite (Excel, Outlook, Word, PowerPoint, Visio).
- A strong understanding of property management responsibilities and requirements.
- A minimum of a bachelor's degree or certification in Computer Information Science and/or Business Administration.
- Project Management certification, Property/facility Management certification or designation, ITIL Fundamentals would be considered an asset.
- An equivalent combination of education and experience may be considered.
- Competitive base pay
- Generous vacation time
- Secure pension plan
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth
FIMS and Property Management Administrator - Edmonton, Canada - MacEwan University
Description
Opportunity
MacEwan University is seeking a FIMS and Property Management Administrator for a full-time continuing opportunity with the Infrastructure Planning and Management department.
The FIMS and Property Management Administrator is responsible for functional duties of FIMS, property management and will provide IT resources as required. They will manage work orders and preventative maintenance; space and key management; project requests; and will provide reports and data analysis. The position will also collaborate with third-party consultants to address specific system issues and provide recommendations for improvement. This position plays a key role in MacEwan Property Management by managing lease agreements with tenants. They will be operating as the key point of contact for tenants in MacEwan commercial properties and managing contracted services.
Key responsibilities include:
Skills
You will have:
Qualifications
Benefits
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes: