Professional assistant branch manager wealth - Vancouver, Canada - TD

Description

Work Location:

Hours:

Line of Business:

Détails de la rémunération:

Job Description:

Department Overview:

This role is responsible for providing sales leadership, talent recruitment, effective partner relationships and the consistent delivery of a legendary client experience. Primary Businesses: Private Investment Advice, Private Investment Counsel

Job Description:

CUSTOMER:

• Plan, communicate and execute on sales and business development activities to achieve branch business objectives

• Ensure necessary due diligence (i.e. accuracy of information) to support the accuracy of all client activities, i.e., Know Your Client, etc.

• Ensure client needs are fully assessed and that referrals to other areas of TD Wealth are made smoothly and effectively

• Assist in the negotiation and resolution of significant client issues

• Actively participate in branch meetings, facilitate presentations/training session and arrange for guest speakers as required

• Actively promote the TD Private Wealth Management image and brand within the community through participation and leadership in business groups, and related activities

SHAREHOLDER:

• Contribute to the development and implementation of sales strategies to achieve business objectives and sales goals

• Actively demonstrate a leadership role in the Client Experience Program through monitoring and contributing to the branch success in achieving branch CEI targets

• Plan and execute business development activities, review and communicate results, and adjust tactics accordingly

• Coach and develop employees to proactively identify client product and services needs and to deliver on the business sales, advice strategies and individual goals

• Ensure necessary due diligence to support the accuracy of all client transactions / activities

• Follow and ensure employees understand and apply bank operating policies and procedures

• Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

• Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Job Requirements:

EMPLOYEE TEAM:

• Contribute to the management of the overall team providing both leadership and guidance

• Set targets and objectives for the team, and deliver results

• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

• Co-lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees

• Contribute to the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner

• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

• Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes

• Contribute to the recruiting process and ensure a highly diverse, qualified workforce to achieve business objectives

• Establish and foster a cohesive team; promote a fair and inclusive environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

• Act as a brand ambassador for the business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

• Oversee a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity

• Work focus time horizon is generally medium to long term with moderate to high focus on strategic planning

• Requires expert process management knowledge and the risk profile for team processes supported

• Lead teams with multiple points of internal and external contact (may include direct contact with Clients)

• May manage over a diverse geographic jurisdiction

• Oversee management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area

• Act as second-highest point of team escalation for resolution and provides direction to resolve issues or escalate

• Involves regular contact with cross-functional teams across TDBG or external contacts and/or clients

• Generally reports to a PWM Branch Manager

EXPERIENCE & EDUCATION:

• Undergraduate university degree

• Registered with IIROC as a Registered Representative and Supervisor

• Mutual Fund Branch Managers Compliance Officer certification (or equivalent) is required

• Investment Management course, CIM or CFA is an asset

• CFP or PFP designation (CFP preferred) is an asset

#LI-Wealth

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d'aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C'est d'ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d'avantages sociaux concurrentiel.

Veuillez noter que ce poste est assujetti à la réglementation provinciale en matière d'emploi. Il est essentiel de mentionner que chaque province et territoire du Canada peut avoir sa propre réglementation et ses propres exigences.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d'apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d'aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu'elle s'engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d'intégration et de formation.

Processus d'entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement: