Intermediate Representative, Accident Benefits - Toronto, Canada - Definity Financial Corporation

Definity Financial Corporation

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job

ID :
6825

Category :
Claims

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Toronto, Canada

Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims

What can you expect in this role?

Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insurance Act
Securing details of claims by corresponding with claimants and/or representatives
Processing income replacement, nonearner, and attendant care claims
Reserving files appropriately after assessing claim
Maintaining detailed file records on an electronic claims system
Processing payments after confirming benefits, eligibility and reserves
Coordinating the most effective course of action for claims
Confirming collateral benefits
Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation
Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation
Arranging insurer examinations to determine benefits eligibility
Preparing referral packages and obtaining the necessary medical information for insurer examinations
Responding to assessment recommendations
Other duties as assigned

What do you bring to the role?

University degree, college diploma in related field or the CIP designation
Minimum 23 years of claims handling experience
Proficient in MS Word and Excel
Professional, friendly and courteous in all interactions, whether with customers or coworkers
Able to perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment
Strong written and verbal communication skills

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid