Deputy Meetings - Harrogate, British Columbia

We are not just hiring - we are looking for personalities that light up a room · Are you passionate about Creating Magical Memories? · Can you be a part of delivering the Best Day Ever for our guests? · Do you thrive on multitasking and no day being the same · We believe that the ...

Job description

We are not just hiring - we are looking for personalities that light up a room

• Are you passionate about Creating Magical Memories?
• Can you be a part of delivering the Best Day Ever for our guests?
• Do you thrive on multitasking and no day being the same

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.
If you've got any of the above, we want to hear from you.
We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave
About The Role
To deputise in the absence of the Meetings and Events Operations Manager.

To lead and co-ordinate patterns of service and business. Assist with planning for weekly and monthly business within department.

Manage multitude of events upholding the agreed Sequence of Service and deliver exceptional service. Work in harmony with the Meetings and Events Operations Manager to ensure training standards and vision are upheld and exceeded, taking appropriate action with the team where needed to ensure this is successful.

Key Responsibilities

• To provide the highest level of service to all guests of Rudding Park. To ensure that all staff under your jurisdiction are fully trained and that training plans and records are kept for each individual staff member.
• Assist with recruiting of casual staff within the team.
• Awareness with cost control surrounding casual staff.
• Assisting implementation of monthly dry store stocktaking.Liaise with F&B Operations Support Manager for rota production and execution.
• Provide an all-inclusive environment for the team to work within.
• Ensure clear communication within the team and across associated departments. including Beverage and Sales.
• Assist with organising Team Meetings and Team Appreciation Events.
• To uphold implemented policies and SOP's for department.
• Develop training packages to tackle areas of concer

In return for your hard work and commitment we offer:

• Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
• Service Charge (Tronc) earn up to an additional £5,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, and award dinners - we love to celebrate
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes, dedicated Learning and Development Manager.
• Can't wait until pay day? Wage Stream allows you to pay yourself when you need it
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE

About Rudding Park
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.