Director, Legal, Personal Banking - Toronto, Canada - EQ Bank | Equitable Bank

Sophia Lee

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Sophia Lee

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Join a Challenger
Being a traditional bank just isn't our thing.

We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking.

Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you're not afraid of taking on big challenges and redefining the future, you belong with us. You'll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing) family.

Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years.

Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members.

Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

Our EQ Bank platform ) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.


Purpose of the Job The Director, Legal, Personal Banking (Lending and Wealth) is principally responsible for providing legal support and advice to the Personal Banking operations of the business with a primary focus on personal lending and wealth products (including but not limited to mortgages, reverse mortgages, insurance lending and deposit services).

The incumbent will work independently within the Legal Department, providing a wide range of services to the business units, including advising on new product development, corporate initiatives and consumer and regulatory issues.

The incumbent will interact regularly with senior management and will provide advice that will help the Bank achieve its goals and impact the overall strategic direction of the Bank.

Moreover they are responsible for proactively promulgating policies and otherwise advancing practices that reduce legal risk in the areas they are principally responsible for and are likewise responsible for identifying other programs or functional areas that may be implicated as new legal strategies or practices are identified.


The Director, Legal, Personal Banking (Lending and Wealth) will be involved in handling a significant workload, inclusive of inquiries and assignments from a number of departments, as well as on legal matters arising from various statutory and regulatory changes and changes to the competitive landscape.

The incumbent will make significant decisions on behalf of the Legal team and will be accountable for legal matters relating to the Bank's Personal Banking functions as it relates to personal lending and wealth.

The incumbent will preserve the Bank's reputation for integrity and work to protect the organization from sanctions and reputational risk.

In this role, they will play a critical part in developing policies, procedures and documentation that meet regulatory requirements and protect the interests of the Bank.

The incumbent will strive to maintain cooperative relationships with all internal departments, policy makers, industry associations and regulatory and self-regulatory agencies that govern the Bank's businesses.


75% Personal Banking Product Development and Support:

  • Serve as the Legal Team's point of contact for the Bank's retail banking operations: Single Family Residential lending (mortgages, reverse mortgages, lines of credit, mortgage services), Insurance Lending Solutions (CSV lines of credit, immediate financings arrangements), Deposit Services, Sales and Marketing
  • Provide practical and strategic legal advice to various stakeholders on a range of legal issues, with a focus on regulatory compliance, consumer protection and personal banking products, services and operations
  • Interpret and ensure compliance with legal requirements and internal policies and procedures (for example, amendments to the Bank Act or applicable consumer protection legislation)
  • Review and provide support for all consumerfacing marketing materials of the Bank
  • Assist the Bank's wealth channels in partnership and referral initiatives
  • Review, revise and advise on internal policies and procedures
  • Prepare, review and negotiate company contracts, requests for proposals and other legal documentation
  • Ensure contracts contain requisite protections and meet regulatory requirements
  • Assist in the preparation of public company disclosures (press releases, CD&A, etc.)
  • Review and advise on consumerfacing communications (marketing materials, servicing and renewal documents, etc.)
  • Prepare, review and advise on B2B communications, including agreements with brokers and insurance partners/advisors and B2B marketing materials
  • Advise on internal and external compensation arrangements, including t

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