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- Assist with customer support by responding to any inquiry calls from internal staff, clients, other insurers, vendors in a timely and professional manner for the Accident Benefits area.
- Liaise with Accident Benefits adjusters, medical and other pertinent vendors to coordinate scheduling of Insurer Examinations.
- Send out Accident Benefit Application packages to clients via email/mail
- Prepare technical and confidential correspondence/documents to clients, legal representatives, and vendors in relation to Accident Benefit Claims
- Create new Accident Benefit Claims/Exposures and process any pertinent documents, enter data/notes in various systems to support Accident Benefit adjusters.
- Post-secondary education completion preferred
- Organizational awareness and detail oriented with a strong focus on quality
- Excellent communicator (oral and written) with emphasis on strong business writing skills
- Excellent interpersonal, analytical, decision making and problem-solving skills
- CIP designation or working towards completion is preferred
- Prior experience in claims administration is an asset
- Knowledge and proficiency with Microsoft Power BI is an asset
- Specialty claims program management experience is an asset
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Defined Contribution Pension Plan with a matching contribution component
- Complimentary CAA Membership
Claims Coordinator - Mississauga, Canada - CAA Club Group
Description
Position Details
What You Will Do
The Claims Support Associate is responsible for providing support and administrative assistance to the Accident Benefits Claims department with various accountabilities ranging from creating new Accident Benefit Claims/Exposures, sending out Application packages, coordinating Insurer Examinations and preparation of correspondence to clients, legal representatives, and vendors.
Who You Are
What's In It For You