Service Manager - Toronto, Canada - Azhar Kitchen & Bar
Description
REQUIREMENTS
1 year of experience
JOB DETAILS
Who We Are
Azhar Kitchen & Bar is a neighbourhood gathering place for soulful Middle Eastern-Mediterranean-inspired food and drink — hand-made and fire-cooked.
With a wood-fired grill at the center of the open kitchen, expect a transporting taste of Old-World cuisine with imaginative twists in an intimate space that will quickly feel like your own.
The Scope of the Role and Responsibilities are as follows:
Curate an Awesome Guest Experience
- Follow and enforce systems to ensure consistency in product and service
- Touch tables and build rapport with Guests and perform quality investigations
- Maintain Pristine Service Area
- Perform guest recovery when necessary
- Give wine and food pairing recommendations and support service
Create a Supportive, Safe and Growth Oriented Work Environment
- Foster an environment of happy people making people happy
- Conduct Pre-Shift meetings
- Audit Staff performances and give in the moment feedback
- Work Safely in accordance with Health & Safety Act
- Maintain a high level of team member knowledge of cultural ingredients, dishes, and beverages.
Manage Daily Operations
Perform Comps, Voids and other POS functions
- Employee Scheduling
- Ensure restaurant is staffed to maintain optimal profit margins
- Check and count inventory, order FOH Supplies
- Inspect and sign for incoming orders
- Open/Close restaurant in accordance with daily checklists
- Follow and Enforce Company Policies and Procedures
- Cash handling & reconciliation balance tills, provide duebacks
- Ongoing development of product knowledge; keeping up with industry trends
- Use strategic thinking when collaborating with GM on new systems and processes
- Passionate, Positive and Approachable
- Minimum 1 Year Supervisor/Lead Server/Lead Bartender Experience in a comparable business
- Intermediate to Advanced wine and beverage knowledge
- High level of elevated service standards
- Strong Leadership and Communication Skills
- Valid Smart Serve Certification
What We Offer
As we view all of our team members are an extension of the Gusto 54 family, we are excited to offer a competitive compensation package including:
- A comprehensive health insurance and wellness benefits program, powered by League
- 247 access to a health concierge and discounted memberships to wellnessdriven products
- Discounted dining privileges at all of our restaurants
- Consistent schedule and safe, positive work environment
- Access to regular training and development programming
- Gusto 54 is an equalopportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know._
Job Types:
Full-time, Part-time
Salary:
$24.00 per hour
Expected hours:
per week
Benefits:
- Discounted or free food
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
Hospitality Management: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
In person
