Program Administrator - Ottawa

Only for registered members Ottawa, Canada

1 month ago

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Job summary

The Program Administrator assists the Program Manager in managing the business relationship between the assigned customer

Responsibilities

  • Interacting with customers, and/or service representatives to handle a variety of post-sales service functions including: Updating databases with status of returned materials issues and accounts for returned inventory.
  • Maintaining records of returns, PO schedule changes, updating product pricing, processing order changes (updates to MRP) and resolving return credit problems.
  • SUPPORTING THE BUSINESS RELATIONSHIP BETWEEN ASSIGNED CUSTOMER(S) AND THE MANUFACTURING FACILITY EN SURE THAT CUSTOMER AND PROGRAM MANAGEMENT EXPECTATIONS ARE MET AND SOPs ARE FOLLOWED.

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