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    Secretary III - Ottawa, Canada - The Royal Mental Health Centre

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    Full time
    Description

    Duties

    :
  • Provide administrative and secretarial support to outpatient clinicians.
  • Schedule appointments using electronic scheduling system.
  • Create and maintain effective procedures to support activities of the Clinic (consultation appointments, clinical team meetings, statistics tracking, .
  • Responsible for telephone communications and answering/ redirecting enquiries.
  • Perform general office duties such a filing, photocopying, sending faxes and ordering office supplies.
  • Prepare requisitions for printing, stores, work orders, etc.
  • Input data into clinic database and scheduling system
  • Use network technology efficiently (electronic file management, data base management, email, appointment scheduling registration, chart closing, chart ordering, etc).
  • File client records, policies, procedures, etc.
  • Organize special events and activities.
  • May be requested to assume responsibility for the scheduling of virtual meetings or of in person meeting rooms.
  • Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
  • Ensure a work environment that is conducive to The Royal's Anti-Racism, Harassment and Discrimination Free Workplace policy.
  • Other duties as assigned.
  • Qualifications:

  • Completion of OSSD or equivalent.
  • Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full time secretarial or clerical experience in a medical environment).
  • Knowledge of medical terminology.
  • Minimum three years' experience in the secretarial field.
  • Typing skills 45 words per minute minimum, with high accuracy level.
  • Proficiency in latest versions of standard office software applications including Internet Explorer, Windows, Microsoft Word, Excel, Outlook, Meditech or other patient registration/booking system, and with office equipment (fax, copier, voice mail).
  • High level of initiative and judgment.
  • Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness.
  • Excellent time management skills with the ability to prioritize and meet firm deadlines.
  • Must be able to multi-task and work with multiple interruptions
  • High level of attention to detail and commitment to ensure accuracy of work.
  • Ability to work independently as well as a team member, and work cooperatively with other secretaries as well as research and clinical staff from a variety of disciplines.
  • Valid G driver's license and access to a reliable vehicle.
  • English level A- is mandatory in oral expression/comprehension, reading comprehension and written expression. French level A- is mandatory in oral expression and oral comprehension.
  • Salary Range: $30.07 to $32.66 per hour

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