Account Manager - Burlington, Canada - Outsource IT

Description

Description
The Accounts Manager is to operate as the primary relationship holder within the assigned accounts.

The Accounts Manager performs the sales function for major projects and solutions as well as ensure appropriate sales engagement with the client.

Responsibilities

• Generate netnew client opportunities through various lead generating methods
• Further, entrench into existing accounts and increase the positioning of Outsource IT
• Ensure best possible pricing by interacting with client Vendors programs
• Increase overall client satisfaction by ensuring proper focus and diligence on sales opportunities as well as responsiveness
• Stay in regular contact with all assigned existing accounts
• Investigate and write required client documentation ensuring client expectations are exceeded
• Initiate and perform netnew client introductions
• Perform annual visits with existing clients
• Utilize inside sale team for quotation preparation
• Attend and perform Vendor sales training and certifications as required
• Manage and maintain client information within ERP system
• Manage and maintain client Service and Solutions Contract Agreement renewals
• Perform various sales administrative tasks as required
• Detailed knowledge of all Outsource IT sales and service offerings
• Prospect for potential sales opportunities
• Ensure that company service agreement and SLA's are successfully deployed and maintained for all assigned clients
• Handle escalated customer care items as required
• Provide exceptional endtoend sales support to Outsource IT clients

Job Benefits
This role includes a competitive base pay and opportunities for transactional and to build recurring commissions.


Job Types:
Full-time, Permanent


Benefits:

• Company events
• Dental care
• Extended health care
• Onsite parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person